Receptionist / Customer Service Representative

Modern Vet LLC; Dubai; On-site; AED 134,000 - 201,000; Full time

Job summary

Modern Vet LLC in Dubai is seeking a Receptionist / Customer Service Representative to greet pet owners, manage appointments, answer inquiries, and support front desk operations in a busy veterinary clinic. The ideal candidate has strong communication and customer service skills; a UAE driving licence is mandatory, and experience in a veterinary setting is advantageous.

You will coordinate with veterinarians and support staff to maintain accurate client and pet records, ensuring a smooth,

Qualifications

• Experience working in a veterinary clinic (Advantage)
• UAE Driving Licence (Mandatory)
• Strong communication and customer service skills
• Ability to manage appointments, client queries, and front desk operations
• Basic knowledge of veterinary clinic workflow is an advantage
• Well organized, calm, and patient in a busy environment

Responsibilities

• Greet and assist pet owners in a professional and caring manner
• Manage appointment scheduling and follow ups
• Handle phone calls, messages, and clinic inquiries
• Coordinate with veterinarians and support staff
• Maintain accurate client and pet records

Job description

Receptionist / Customer Service Representative

• Experience working in a veterinary clinic (Advantage)
• UAE Driving Licence (Mandatory)
• Strong communication and customer service skills
• Ability to manage appointments, client queries, and front desk operations
• Basic knowledge of veterinary clinic workflow is an advantage
• Well organized, calm, and patient in a busy environment

Key Responsibilities:

• Greet and assist pet owners in a professional and caring manner
• Manage appointment scheduling and follow ups
• Handle phone calls, messages, and clinic inquiries
• Coordinate with veterinarians and support staff
• Maintain accurate client and pet records