Compassionate Veterinary Receptionist & Client Coordinator

AL BARSHA VETERINARY CLINIC LLC

Dubai

On-site

AED 47,000 - 78,000

Full time

7 days ago

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Job summary

AL BARSHA VETERINARY CLINIC LLC in Dubai seeks a friendly, organized receptionist to be the first point of contact for clients and their pets. You will manage greetings, appointments, phone inquiries, and basic record-keeping.

This role requires accurate billing, payment processing, and coordination with veterinarians and nurses to support high‑quality care in a fast-paced clinic. Professionalism, punctuality, and teamwork are essential as you educate clients about services while keeping the

Qualifications

Experience in customer service is preferred.
Excellent communication and multitasking skills.
Professional phone manner and interpersonal skills.

Responsibilities

Greeting Clients: Welcoming clients and their pets to the clinic in a friendly manner.
Appointment Scheduling: Managing calendars and booking routine visits and procedures.
Answering Phones and Emails: Handling inquiries and scheduling.
Check-In and Check-Out: Collecting information and processing payments.
Billing and Invoicing: Generating invoices for services and products.
Record-Keeping: Maintaining client and patient records in the database.
Client Education: Providing basic information on services and products.
Handling Emergencies: Directing urgent cases to the veterinary team.
Inventory Management: Assisting with stock and product organization.
Team Collaboration: Coordinating with nurses and vets to support care.