Dubai Veterinary Front Desk Specialist

Fairy Tail Veterinary Clinic; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Fairy Tail Veterinary Clinic in Al Furjan, Dubai seeks an experienced receptionist to join our team. This full-time, on-site role focuses on welcoming clients and their pets, managing appointments, answering calls, and maintaining accurate records.

The ideal candidate has 2+ years in a veterinary reception, strong English communication, and excellent customer service skills. UAE availability is required. Arabic is an advantage.

Qualifications

• Minimum 2+ years of experience as a receptionist in a veterinary clinic.
• Excellent English communication; Arabic is a plus.
• Strong customer-service and problem-solving skills.

Responsibilities

• Welcome clients and their pets in a professional and friendly manner.
• Manage appointments, bookings, cancellations, and daily schedules.
• Handle phone calls, WhatsApp inquiries, and client follow-ups.
• Register patients and maintain accurate client and medical records.
• Coordinate with veterinarians, assistants, and team members.
• Provide clients with clear information on services and procedures.
• Handle payments, invoices, and front-desk transactions.
• Support daily operation of the reception and clinic.

Skills

Receptionist

Customer service

English communication

Multitasking

Job description

Fairy Tail Veterinary Clinic in Al Furjan, Dubai seeks an experienced receptionist to join our team. This full-time, on-site role focuses on welcoming clients and their pets, managing appointments, answering calls, and maintaining accurate records.

The ideal candidate has 2+ years in a veterinary reception, strong English communication, and excellent customer service skills. UAE availability is required. Arabic is an advantage.