Receptionist and Sales for wellness center in Dubai with MINDBODY CRM exp

Ontime Group; Dubai; On-site; AED 70,000 - 110,000; Full time

Benefits offered by this job

Salary + Benefits

Job summary

Ontime Group in Dubai is seeking experienced Receptionists & Sales Executives for our wellness center. You will welcome clients, manage bookings, and drive sales while delivering exceptional service.

You'll use MINDBODY CRM to schedule appointments, handle inquiries via phone, WhatsApp, and email, and assist with DHA-related administrative tasks. A professional appearance and strong client relationship skills are essential.

Qualifications

• Previous experience in a wellness center, medical clinic, or healthcare facility.
• MINDBODY CRM experience is mandatory.
• DHA experience and familiarity with relevant DHA procedures.
• Excellent communication and customer service skills.
• Strong sales and client relationship management abilities.
• Professional appearance and a positive attitude.

Responsibilities

• Manage front-desk operations and welcome clients.
• Handle appointments, bookings, and cancellations through MINDBODY CRM.
• Manage client inquiries via phone, WhatsApp, and email.
• Promote wellness services, treatments, packages, and memberships.
• Generate leads, follow up with potential clients, and achieve sales targets.
• Maintain accurate client records and documentation.
• Support daily clinic and wellness center operations.
• Assist with DHA-related administrative requirements, where applicable.

Skills

Customer service

Communication

Sales

Client relationship management

Front-desk operations

Appointment scheduling

Tools

MINDBODY CRM

Job description

We are looking for experienced, professional, and customer-oriented Receptionists & Sales Executives to join our growing wellness center in Dubai.

Candidates must have previous experience in the wellness or healthcare industry, with hands-on experience in MINDBODY CRM and DHA-related procedures.

Key Responsibilities

• Manage front-desk operations and welcome clients.

• Handle appointments, bookings, and cancellations through MINDBODY CRM.

• Manage client inquiries via phone, WhatsApp, and email.

• Promote wellness services, treatments, packages, and memberships.

• Generate leads, follow up with potential clients, and achieve sales targets.

• Maintain accurate client records and documentation.

• Support daily clinic and wellness center operations.

• Assist with DHA-related administrative requirements, where applicable.

Mandatory Requirements

• Previous experience working in a wellness center, medical clinic, or healthcare facility.
• MINDBODY CRM experience is mandatory.
• DHA experience is mandatory, including familiarity with relevant DHA procedures and healthcare administration.
• Excellent communication and customer service skills.
• Strong sales and client relationship management abilities.
• Professional appearance and a positive attitude.
• Good knowledge of appointment scheduling, client management, and front-desk operations.

Salary + Benefits