Receptionist

China Petroleum Engineering & Construction Corp. ME; Dubai; On-site; AED 66,960 - 100,440; Full time

Job summary

China Petroleum Engineering & Construction Corp. ME in Dubai, UAE, invites applications for a Front Desk Officer (Receptionist) to be the first point of contact for clients and visitors, ensuring a positive impression and smooth daily operations.

The role requires excellent communication in English and Arabic, professional appearance, and strong organizational skills to manage calls, emails, scheduling, mail, and visa paperwork, with a collaborative team spirit and strict confidentiality.

Qualifications

• Excellent communication in English and Arabic.
• Professional appearance and etiquette.
• Strong organizational and time management skills.
• Customer-service oriented with attention to detail.
• Previous reception or admin experience preferred.
• Ability to handle calls, emails, scheduling and visa paperwork.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Manage incoming calls and emails, directing inquiries to the appropriate departments.
• Maintain an organized reception area and meeting rooms.
• Schedule and coordinate appointments for management and staff.
• Assist in preparation of reports and documents using Microsoft Office.
• Handle incoming/outgoing mail and packages with proper documentation.
• Manage office supplies and visa materials, placing orders as needed.
• Participate in team meetings and contribute ideas to improve processes.
• Support visa paperwork including scanning, printing and file preparation.
• Perform any other duties as assigned by management.

Skills

Good appearance

Professional etiquette

English & Arabic communication

Strong organizational skills

Customer service orientation

Attention to detail

Time management

Team collaboration

Tools

Microsoft Office Suite

Job description

We are excited to announce an opportunity for a Front Desk Officer(Receptionist) to join our dynamic team in Dubai, UAE. This role is not just about managing the front desk; it’s about being the first point of contact for our clients and visitors, creating an outstanding first impression that reflects our company’s values and commitment to excellence. As a Front Desk Officer, you will play a crucial role in ensuring seamless operations and providing exceptional customer service, which is vital in our fast-paced environment.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner, ensuring a positive first impression that reflects the company's values and enhances client relationships.
• Manage incoming calls and emails efficiently, directing inquiries to the appropriate departments and ensuring timely responses to enhance operational efficiency.
• Maintain an organized reception area, meeting rooms, ensuring that it is clean, professional, and equipped with necessary materials to support daily operations.
• Schedule and coordinate appointments for management and staff, utilizing scheduling software to optimize time management and improve productivity.
• Assist in the preparation of reports and documents, utilizing Microsoft Office Suite to ensure accuracy and professionalism in all communications.
• Handle incoming and outgoing mail and packages, ensuring proper documentation and tracking for accountability and efficiency.
• Manage office supplies inventory, stationery management, sorting visa materials and other paperwork, placing orders as necessary to ensure that all departments have the resources they need to operate effectively.
• Participate in team meetings and contribute ideas for improving office processes and enhancing overall workplace culture, demonstrating initiative and teamwork.
• Support in VISA paper works including scanning, printing and making files ready.
• any other work as assigned by the management.

Skills

• Good appearance, professional etiquette and communication skills.
• Excellent communication skills (English and Arabic) are essential for effectively interacting with clients and colleagues alike.
• Proficiency in Microsoft Office Suite is crucial for document preparation and report generation.
• Strong organizational skills are needed to manage multiple tasks and prioritize effectively.
• Customer service orientation is vital for providing a welcoming experience to all visitors.
• Attention to detail is important for maintaining accuracy in documentation and scheduling.
• Time management skills are necessary to ensure efficient handling of responsibilities throughout the day.
• Team collaboration skills are essential for working effectively with various departments and contributing to a cohesive work environment.
• Strong sense of confidentiality, abide by corporate rules and regulations.
• Previous reception or admin experience in a Chinese company is preferred.