Real Estate Operations Manager

Confidential; Dubai; Vor Ort; AED 335.000 - 558.000; Vollzeit

Zusammenfassung

Confidential in Qatar seeks an Real Estate Operations Manager to oversee property and facility management, tenant relations, and leasing support, ensuring high occupancy and compliant operations. You will manage vendor contracts, budgets, and performance metrics while driving strategic initiatives.

Candidates should have 7+ years of experience in property or facilities management, a Bachelor's in a related field, and strong analytical and communication skills. Relocation to Qatar is mandatory.

Qualifikationen

• 7+ years of experience in property management, facility management, or real estate operations.
• Strong knowledge of property management software and tools.
• Excellent communication and interpersonal skills to interact effectively with tenants, vendors, and internal teams.
• Knowledge of local property laws and regulations.
• Ability to multitask and prioritize in a fast-paced environment.

Aufgaben

• Oversee daily operations of assigned properties, ensuring compliance with company policies and local regulations.
• Address tenant inquiries, complaints, and service requests promptly and professionally.
• Monitor and improve property performance metrics, including occupancy rates, operating expenses, and tenant retention.
• Ensure all properties meet safety, health, and environmental standards.
• Develop and implement maintenance schedules and preventive maintenance plans to ensure properties remain in excellent condition.
• Manage relationships with vendors, contractors, and service providers, including negotiating contracts and monitoring performance.
• Supervise on-site teams and ensure they are equipped to manage daily operations efficiently.
• Oversee property inspections and audits to ensure high-quality standards are maintained.
• Assist leasing teams by providing operational insights and ensuring readiness of units for leasing activities.
• Support lease negotiations and renewals by offering operational and financial insights.
• Coordinate with marketing teams to promote available properties.
• Monitor lease compliance and manage tenant onboarding and move-out processes.
• Prepare and manage operating budgets for properties, ensuring cost control and alignment with financial goals.
• Track and report on key financial metrics, including rent collections, operating expenses, and capital expenditures.
• Assist in forecasting and strategic planning for property portfolios.
• Recommend improvements to operational processes to enhance efficiency and tenant satisfaction.
• Collaborate with cross-functional teams to implement sustainability initiatives and technology upgrades.

Kenntnisse

Communication skills

Interpersonal skills

Analytical thinking

Problem solving

Ausbildung

Bachelor's degree in Business Administration, Real Estate, Facilities Management, or related field

Tools

Property management software

Jobbeschreibung

The Real Estate Operations Manager is responsible for overseeing the day-to-day operations of property management and facility management to ensure smooth and efficient functioning of real estate assets. The role includes ensuring tenant satisfaction, maintaining property standards, managing vendor relationships, and supporting leasing activities to maximize occupancy and revenue generation.

Position is based in Qatar, therefore relocation is mandatory.

Key Responsibilities :

Property Management

• Oversee daily operations of assigned properties, ensuring compliance with company policies and local regulations.
• Address tenant inquiries, complaints, and service requests promptly and professionally.
• Monitor and improve property performance metrics, including occupancy rates, operating expenses, and tenant retention.
• Ensure all properties meet safety, health, and environmental standards.

Facility Management

• Develop and implement maintenance schedules and preventive maintenance plans to ensure properties remain in excellent condition.
• Manage relationships with vendors, contractors, and service providers, including negotiating contracts and monitoring performance.
• Supervise on-site teams and ensure they are equipped to manage daily operations efficiently.
• Oversee property inspections and audits to ensure high-quality standards are maintained.

Leasing Support

• Assist leasing teams by providing operational insights and ensuring readiness of units for leasing activities.
• Support lease negotiations and renewals by offering operational and financial insights.
• Coordinate with marketing teams to promote available properties.
• Monitor lease compliance and manage tenant onboarding and move-out processes.
• Prepare and manage operating budgets for properties, ensuring cost control and alignment with financial goals.
• Track and report on key financial metrics, including rent collections, operating expenses, and capital expenditures.
• Assist in forecasting and strategic planning for property portfolios.

Strategic Initiatives

• Recommend improvements to operational processes to enhance efficiency and tenant satisfaction.
• Collaborate with cross-functional teams to implement sustainability initiatives and technology upgrades.

Qualifications and Skills

• Bachelor's degree in Business Administration, Real Estate, Facilities Management, or a related field.
• Proven experience (7+ years) in property management, facility management, or real estate operations.
• Strong knowledge of property management software and tools.
• Excellent communication and interpersonal skills to interact effectively with tenants, vendors, and internal teams.
• Strong analytical and problem-solving skills with a detail-oriented mindset.
• Knowledge of local property laws and regulations.
• Ability to multitask and prioritize in a fast-paced environment.

Working Conditions

• Office-based with regular site visits to managed properties.
• Flexibility to address emergencies or urgent situations outside of regular working hours.