Head of Operations

Sourcet; Abu Dhabi; On-site; AED 600,000 - 1,000,000; Full time

Job summary

Sourcet is seeking a Head of Operations – Real Estate in Abu Dhabi to lead the day-to-day operations of the real estate portfolio, including leasing, property management, and maintenance. You will develop strategies, manage budgets, ensure regulatory compliance, and drive efficiency across functions.

The role requires 8–10 years in real estate operations with 3–5 years in a managerial capacity, and a strong grasp of UAE regulations and leasing practices.

Qualifications

• Minimum 8–10 years of experience in real estate operations.
• 3–5 years in a managerial or leadership role.
• Bachelor's degree in Business Administration, Real Estate Management, or Property Management.
• Strong understanding of UAE real estate regulations and leasing practices.

Responsibilities

• Oversee day-to-day operations of the real estate portfolio, including leasing, property management, maintenance, and tenant relations.
• Develop and implement operational strategies, policies, and procedures to improve business performance.
• Ensure compliance with UAE real estate laws, regulations, and company policies.
• Monitor operational budgets, control costs, and optimize resource utilization.
• Lead operations teams and coordinate with Finance, HR, Legal, and other departments.
• Establish and monitor KPIs to measure operational effectiveness.
• Review operational reports and implement process improvements.
• Manage vendor and contractor relationships to ensure quality service.
• Oversee maintenance programs for managed properties.
• Resolve escalated tenant, landlord, and client concerns promptly.
• Ensure timely renewal of permits, licenses, contracts, and service agreements.
• Identify operational risks and mitigation strategies.
• Support business development by improving operational capabilities and customer service.
• Prepare operational reports and present performance updates to senior management.
• Lead automation initiatives to streamline processes and leverage AI for efficiency.
• Collaborate with IT and system vendors to ensure effective implementation and integration.

Skills

Real estate operations

Leadership

Budgeting

Regulatory compliance

Education

Bachelor's degree in Business Administration

Real Estate Management

Property Management

Job description

Abu Dhabi, United Arab Emirates | Posted on 07/14/2026

The Head of Operations – Real Estate is responsible for overseeing the overall operations of the real estate business, ensuring efficient property management, leasing, sales support, facility operations, and administrative functions. The role focuses on improving operational efficiency, maintaining high service standards, ensuring regulatory compliance, and driving business performance while supporting the company’s strategic objectives.

Duties and Responsibilities

• Oversee the day-to-day operations of the real estate portfolio, including leasing, property management, maintenance, and tenant relations.
• Develop and implement operational strategies, policies, and procedures to improve business performance.
• Ensure compliance with all applicable UAE real estate laws, regulations, and company policies.
• Monitor operational budgets, control costs, and optimize resource utilization.
• Lead, mentor, and manage operations teams, including property managers and leasing staff, and coordinate with Finance, HR, Legal, and other departments to ensure smooth business operations.
• Establish and monitor Key Performance Indicators (KPIs) to measure operational effectiveness.
• Review operational reports and recommend process improvements to enhance efficiency.
• Manage vendor and contractor relationships, ensuring quality service delivery and compliance with contractual obligations.
• Oversee preventive and corrective maintenance programs for managed properties.
• Resolve escalated tenant, landlord, and client concerns promptly and professionally.
• Ensure timely renewal of property-related permits, licenses, contracts, and service agreements.
• Identify operational risks and implement mitigation strategies.
• Support business development initiatives by improving operational capabilities and customer service standards.
• Prepare operational reports and present performance updates to senior management.
• Lead the implementation of automation initiatives to streamline operational processes, improve productivity, and reduce manual work.
• Identify opportunities to leverage Artificial Intelligence (AI) solutions to enhance operational efficiency.
• Collaborate with IT and system vendors to ensure business applications are effectively implemented, integrated, maintained, and continuously improved.
• Act as a strategic business partner by understanding operational challenges and providing process improvement and technology-driven solutions.

Requirements

Required Skills: Strong understanding of UAE real estate regulations, leasing practices, and property management operations.

Property and facilities management.

Budgeting and financial management.

Experience: Minimum of 8–10 years of experience in real estate operations, with at least 3–5 years in a managerial or leadership role.

Education: Bachelor's degree in Business Administration, Real Estate Management, Property Management, or…