RCM Leader: Billing, Denials & Collections

NMC; Abu Dhabi; On-site; AED 320,000 - 520,000; Full time

Job summary

NMC is seeking an experienced Revenue Cycle Management leader in Abu Dhabi to guide end-to-end processes from patient intake to collections. The role emphasizes performance oversight, staff development, and strategic action to enhance reimbursement and cash flow.

The ideal candidate will drive denials management, optimize claim submission, and collaborate with Finance to reconcile receivables while improving KPIs across the RCM function.

Qualifications

• Experience leading revenue cycle management teams.
• Strong analytical and financial acumen.
• Ability to monitor KPIs and drive improvements.

Responsibilities

• Manage the complete revenue cycle from patient registration and eligibility verification through billing, claims processing, payment posting, denial management, and collections.
• Lead, supervise, and develop the RCM team, including billing, claims, AR, denial, and collection staff.
• Monitor daily, weekly, and monthly RCM performance and ensure achievement of operational and financial targets.
• Oversee accurate and timely submission of insurance claims.
• Monitor outstanding accounts receivable and develop strategies to reduce aging balances.
• Analyze and resolve claim denials, rejections, underpayments, and payment discrepancies.
• Identify recurring billing and coding issues and coordinate corrective actions with relevant departments.
• Maintain effective relationships with insurance companies, TPAs, and other payers.
• Review payer contracts, reimbursement terms, and payment trends to identify revenue-impacting issues.
• Ensure accurate payment posting, reconciliation, and follow-up on unpaid or partially paid claims.
• Develop and implement processes to reduce claim errors, improve clean-claim rates, and accelerate collections.
• Prepare and present RCM dashboards and management reports covering KPIs, AR aging, collections, denials, and claims performance.
• Establish team KPIs and conduct regular performance reviews.
• Coordinate with Finance and Accounting for reconciliation of collections and receivables.

Job description

NMC is seeking an experienced Revenue Cycle Management leader in Abu Dhabi to guide end-to-end processes from patient intake to collections. The role emphasizes performance oversight, staff development, and strategic action to enhance reimbursement and cash flow.

The ideal candidate will drive denials management, optimize claim submission, and collaborate with Finance to reconcile receivables while improving KPIs across the RCM function.