Luxury RB&E Supervisor – Sunvibe (Dubai)

Mandarin Oriental; Dubai; On-site; AED 60,000 - 90,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health & Colleague Wellness

Competitive salary and benefits

Job summary

Mandarin Oriental Jumeira, Dubai is seeking an RB&E Supervisor for the Sunvibe team. You will lead the floor, supervise staff, and ensure superior guest experiences in a luxury hotel setting.

Requirements include high school qualification or higher, a hospitality degree, and at least 2 years in senior waiter roles. English fluency and possibly additional languages are valued. A competitive benefits package is offered.

Qualifications

• Fluent in verbal and written English is essential.
• Speaking additional languages will be an advantage (Russian, French, Spanish, Italian or Arabic).
• Experience in a high-volume restaurant with high service levels is preferred.

Responsibilities

• Hold and lead a section in the restaurant, supervising the floor team, assigning tasks, and ensuring completion of opening/closing checklists.
• Maintain understanding of the outlet concept, menu, and beverage offerings, providing accurate explanations to guests.
• Train new colleagues on F&B standards and SOPs.
• Operate POS systems, handle cash and cards, and assist in billing.
• Deliver courteous, efficient, and personalized service, upselling where appropriate.
• Monitor presentation standards, manage stock, and conserve equipment.
• Communicate guest preferences and allergies to the team and management.
• Support other outlets and complete tasks assigned by the Restaurant/Outlet Manager.

Skills

Fluent in English

Multilingual advantage

Excellent guest service

Education

High School qualification or equivalent

Degree or Higher National Diploma in Hospitality/Hotel/Business Management

Job description

Mandarin Oriental Jumeira, Dubai is seeking an RB&E Supervisor for the Sunvibe team. You will lead the floor, supervise staff, and ensure superior guest experiences in a luxury hotel setting.

Requirements include high school qualification or higher, a hospitality degree, and at least 2 years in senior waiter roles. English fluency and possibly additional languages are valued. A competitive benefits package is offered.