Quality & Support Engineer FEATURED

ADC; Dubai; On-site; AED 201,000 - 335,000; Full time

Job summary

ADC is seeking an experienced QA Automation Engineer to design, develop, and maintain automated test scripts for web applications. You will implement end-to-end testing strategies and ensure coverage across updates and deployments, collaborating with developers to integrate testing into CI/CD pipelines.

The role requires strong experience in automated testing frameworks, manual and automated testing methodologies, and bug investigation with resolution support.

Qualifications

• 4-6 years of experience in quality assurance, automated testing, or application support roles.
• Proven experience in designing and implementing automated testing frameworks.
• Experience with both manual and automated testing methodologies.
• Ability to investigate test failures, report bugs, and support resolution through to completion.

Responsibilities

• Design, develop, and maintain automated test scripts for web applications using Playwright and other testing frameworks.
• Implement comprehensive end-to-end testing strategies to ensure UI and functionality meet product requirements.
• Regularly execute test suites and maintain test coverage across application updates and deployments.
• Collaborate with developers and product teams to integrate testing into CI/CD pipelines.

Skills

Playwright

Automated testing

CI/CD

Bug reporting

Debugging

Tools

Playwright

Job description

Automated Testing & Quality Assurance

• Design, develop, and maintain automated test scripts for web applications using Playwright and other testing frameworks.
• Implement comprehensive end-to-end testing strategies to ensure UI and functionality meet product requirements.
• Regularly execute test suites and maintain test coverage across application updates and deployments.
• Collaborate with developers and product teams to integrate testing into CI/CD pipelines.
• Investigate test failures, report bugs, and support resolution tracking through to completion.
• Ensure test environments reflect production conditions for realistic and reliable results.

Technical Support and Issue Resolution

• Provide technical support and troubleshooting for application-related issues and deliver solutions to internal and external users.
• Respond to user inquiries and incidents through various communication channels (phone, email, ticketing systems).
• Diagnose and resolve application issues, involving debugging and analyzing error logs.
• Collaborate with product teams and external vendors to resolve complex problems.

Incident and Change Management

• Participate in incident management processes and coordinate resolution efforts.
• Support change management processes for application updates and modifications.
• Help manage the deployment of new releases and updates.
• Ensure proper documentation and communication during incident response.

System Monitoring and Maintenance

• Monitor application performance and system health to ensure optimal functioning.
• Perform regular maintenance tasks such as software updates, patches, and backups.
• Maintain application security and compliance with organizational policies and standards.
• Proactively identify potential issues before they impact users.
• 4-6 years of experience in quality assurance, automated testing, or application support roles.
• Proven experience in designing and implementing automated testing frameworks.
• Experience with both manual and automated testing methodologies.
• Experience in troubleshooting application issues and providing techni...