Public Relation Officer- Reception

Noor Al Salam Polyclinic; Dubai; On-site; AED 44,640 - 66,960; Full time

Job summary

Noor Al Salam Polyclinic in Dubai is seeking a dedicated receptionist to greet patients and manage appointments. The role involves handling inquiries, processing billing, and coordinating with dental staff.

The ideal candidate will have prior experience in a similar role, excellent communication skills, and the ability to thrive in a fast-paced environment. Joining is immediate, and a friendly, professional demeanor is essential.

Qualifications

• Previous experience as a receptionist or in customer service in a dental or medical clinic is preferred.
• Friendly, professional, and well-groomed personality.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet and assist patients professionally.
• Manage appointments and patient scheduling.
• Process billing payments and insurance documentation.

Skills

Communication skills in English

Interpersonal skills

Customer service skills

Organizational skills

Attention to detail

Tools

Microsoft Office

Clinic management software

Job description

Responsibilities

• Greet and assist patients professionally.
• Manage appointments and patient scheduling.
• Handle calls, WhatsApp, emails, and patient inquiries.
• Register patients and maintain accurate records.
• Process billing payments and insurance documentation.
• Coordinate with dentists to ensure smooth clinic operations.
• Address patient concerns with a customer-focused approach.
• Maintain a clean and organized reception area.
• Perform general administrative and front desk duties.

Qualifications

• Previous experience as a receptionist, patient coordinator, or customer service executive in a dental or medical clinic is preferred.
• Excellent communication skills in English (Arabic is an advantage).
• Friendly, professional, and well-groomed personality.
• Strong interpersonal and customer service skills.
• Excellent organizational and multitasking abilities.
• Proficient in Microsoft Office and clinic management software.
• Ability to work efficiently in a fast-paced environment.
• Strong attention to detail and problem-solving skills.
• Positive attitude with a patient-first approach.
• Immediate joining.