Public Area Attendant - Housekeeping

Accor Group; Dubai; On-site; AED 20,088 - 31,248; Full time

Job summary

Accor Dubai is seeking a Public Area Attendant – Housekeeping to maintain lobbies, corridors, washrooms, and public spaces in a 4- or 5-star hotel environment. The role supports guest comfort, hotel presentation, and safety standards while assisting with routine cleaning and respond­ing to maintenance needs.

The ideal candidate has at least 1 year of housekeeping or public-area cleaning experience, familiarity with cleaning procedures for floors and carpets, and the ability to operate standard

Qualifications

• Minimum 1 year of housekeeping or public-area cleaning experience is preferred.
• Understanding of professional cleaning procedures for floors, carpets, washrooms, lifts and public spaces.
• Ability to operate vacuum cleaners, mops, floor-care tools and routine housekeeping equipment.

Responsibilities

• Report for duty on time in the correct uniform and complete daily attendance procedures.
• Collect work assignments, supplies, and keys from the Housekeeping Supervisor.
• Sign keys in and out through the approved key-control log.
• Maintain responsibility for assigned keys throughout the shift.
• Clean hotel lobbies, corridors, pathways, public rooms, and back-of-house areas.
• Sweep, dust, mop, vacuum, and spot-clean floors and carpets according to schedule.
• Dust furniture, walls, counters, telephones, fixtures, tables, and decorative surfaces.
• Polish brass, metal fittings, mirrors, and other approved hotel finishes.
• Clean guest elevators, including doors, walls, mirrors, floors, and control panels.
• Service public washrooms and replenish required guest supplies.
• Check washrooms, elevators, ashtrays, and other high-traffic areas regularly.
• Remove litter from corridors, pathways, entrances, and assigned public spaces.
• Empty waste bins and dispose of rubbish through approved collection procedures.

Skills

Public area cleaning

Hotel housekeeping

Lobby cleaning

Washroom servicing

Carpet vacuuming

Elevator cleaning

Safety compliance

Job description

Public Area Attendant - Housekeeping (Dubai, United Arab Emirates) – Hospitality, Janitorial & Cleaning, Full‑time. Minimum 1 year experience in a 4‑star or 5‑star hotel preferred.

Overview

Public Area Attendant – Housekeeping in Dubai is a reliable hotel cleaning role tasked with maintaining lobbies, corridors, elevators, washrooms, restaurants, and back‑of‑house areas. The role supports guest comfort and hotel presentation by keeping all assigned public spaces clean, safe, orderly, and ready for use throughout the day.

Job Details

Country: United Arab Emirates
City: Dubai
Industry: Hospitality
Function: Janitorial & Cleaning
Salary: 1800‑2800 (estimated range; confirm final offer with employer)
Gender: Any
Nationality: Any

Role Context

The Public Area Attendant is responsible for the cleanliness and visual condition of shared guest and employee areas across the hotel. Daily duties include floor care, dusting, waste removal, washroom servicing, carpet cleaning, lift maintenance, equipment care, and prompt reporting of defects. Consistent performance in this role protects hygiene standards, strengthens guest impressions, reduces safety risks, and supports efficient housekeeping operations.

Key Responsibilities

• Report for duty on time in the correct uniform and complete daily attendance procedures.
• Collect work assignments, supplies, and keys from the Housekeeping Supervisor.
• Sign keys in and out through the approved key‑control log.
• Maintain responsibility for assigned keys throughout the shift.
• Clean hotel lobbies, corridors, pathways, public rooms, and back‑of‑house areas.
• Sweep, dust, mop, vacuum, and spot‑clean floors and carpets according to schedule.
• Dust furniture, walls, counters, telephones, fixtures, tables, and decorative surfaces.
• Polish brass, metal fittings, mirrors, and other approved hotel finishes.
• Clean guest elevators, including doors, walls, mirrors, floors, and control panels.
• Service public washrooms and replenish required guest supplies.
• Check washrooms, elevators, ashtrays, and other high‑traffic areas regularly.
• Remove litter from corridors, pathways, entrances, and assigned public spaces.
• Empty waste bins and dispose of rubbish through approved collection procedures.
• Maintain restaurant and public‑area carpets through scheduled vacuuming and spot cleaning.
• Clean ashtrays and smoking‑area fixtures where applicable.
• Keep housekeeping storerooms clean, orderly, and properly stocked.
• Clean, inspect, and store housekeeping equipment after use.
• Report equipment defects, broken fixtures, and maintenance needs immediately.
• Notify the supervisor of damaged, unsafe, or out‑of‑order items.
• Deliver all lost property to the Housekeeping office without delay.
• Record or hand over found items according to the hotel s Lost and Found procedure.
• Complete special cleaning assignments provided by housekeeping management.
• Support emergency procedures and operational response activities when requested.
• Follow hotel safety regulations and approved chemical‑handling procedures.
• Maintain good working relationships with Housekeeping and other hotel departments.
• Participate in training programs and apply updated cleaning procedures.
• Accept delegated responsibilities from the Executive Housekeeper or supervisor.
• Follow hotel policies, grooming standards, operational procedures, and workplace rules.
• Maintain a courteous, confident, and professional manner around guests and colleagues.
• Present a positive hotel image through personal appearance, conduct, and work quality.

Ideal Profile

• Minimum 1 year of housekeeping or public‑area cleaning experience is preferred.
• Previous employment in a 4‑star or 5‑star hotel is an advantage.
• Understanding of professional cleaning procedures for floors, carpets, washrooms, lifts, and public spaces.
• Ability to operate vacuum cleaners, mops, floor‑care tools, and routine housekeeping equipment.
• Awareness of safe chemical use, waste disposal, and workplace safety practices.
• Responsible approach to hotel keys, supplies, equipment, and Lost and Found items.
• Strong attention to cleanliness, presentation, and small maintenance issues.
• Ability to follow work schedules, supervisor instructions, and hotel standards.
• Physical stamina to stand, walk, bend, lift, and perform repetitive cleaning duties.
• Dependability, punctuality, and willingness to assist with special assignments.
• Pleasant attitude and professional behavior in guest‑facing environments.
• Ability to work independently while maintaining communication with the housekeeping team.
• Flexibility to work rotating shifts, weekends, evenings, and public holidays.

Skills Set

• Public area cleaning
• Hotel housekeeping
• Lobby cleaning
• Washroom servicing
• Carpet vacuuming
• Carpet spot cleaning
• Floor mopping
• Furniture dusting
• Brass polishing
• Elevator cleaning
• Waste removal
• Cleaning equipment care
• Storeroom organization
• Key control
• Lost and Found handling
• Safety compliance
• Maintenance reporting
• Guest‑area presentation
• Back‑of‑house cleaning
• Emergency procedure support

Why Join Us

This role provides stable employment within Dubai s established Hospitality industry and offers practical experience in hotel housekeeping, public‑area care, guest service standards, and operational safety. It is suitable for a dependable cleaning professional seeking structured training and long‑term development within an international hotel environment. Accor employees may benefit from discounted hotel rates, learning programs through company academies, opportunities for internal progression, and exposure to hospitality careers across different properties and markets. The role also allows employees to contribute to responsible hotel operations and community‑focused initiatives.

About the Company

Accor is an international hospitality group operating hotels, resorts, restaurants, and lifestyle destinations across global markets. Its properties focus on guest comfort, consistent cleanliness, responsible hospitality, and professional service. The company promotes inclusive recruitment and supports employees through training, internal mobility, recognition programs, and opportunities to build long‑term careers in hotel operations.