Room Attendant - Hotel Housekeeping

Accor Group; Dubai; On-site; AED 25,000 - 39,000; Full time

Benefits offered by this job

Employee hotel discounts

Structured training programs

Career development opportunities

Job summary

Accor Group in Dubai is seeking a Room Attendant to maintain pristine guestrooms, ensure linen and amenities are replenished, and support high service standards in daily hotel operations.

The role requires at least 1 year in the same position within a 4-5 star hotel, with a focus on cleanliness, guest interaction, and proactive maintenance reporting. Accor offers employee discounts and development opportunities.

Qualifications

• Experience in room attendant duties in a 4-5 star hotel.
• Attention to detail in cleanliness, linen quality and presentation.
• Ability to manage minibar replenishment and amenity restocking.

Responsibilities

• Collect the daily assignment sheet from Housekeeping and review rooms.
• Attend housekeeping meetings and briefings as scheduled.
• Prepare the housekeeping trolley and ensure stock of amenities and supplies.
• Clean guestrooms, make beds and inspect linen for marks or stains.
• Replace worn linen and replenish bathroom amenities and minibar items.
• Report maintenance defects promptly to Housekeeping Supervisor.

Skills

Guestroom cleaning

Bed making

Bathroom cleaning

Linen replacement

Minibar replenishment

Guest interaction

Do Not Disturb procedures

Maintenance reporting

Job description

Room Attendant - Hotel Housekeeping Job Snapshot Role: Room Attendant - Hotel Housekeeping Location: Dubai, United Arab Emirates Industry: Hospitality Function: Janitorial & Cleaning Experience: Minimum 1 year in the same role within a 4-5 star hotel Job Type: Full-time

Room Attendant - Hotel Housekeeping in Dubai, United Arab Emirates is a Hospitality opportunity for an experienced housekeeping professional responsible for maintaining clean, comfortable, well-prepared guestrooms and supporting high service standards throughout daily hotel operations. This hiring role is suited to candidates seeking a room attendant job in Dubai with responsibility for guestroom cleaning, linen replacement, minibar and amenity replenishment, maintenance reporting, service area organization, and professional guest interaction.

Job Details Country: United Arab Emirates City: Dubai Industry: Hospitality Function: Janitorial & Cleaning Salary: 2200-3500 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context The Room Attendant plays a direct role in protecting guest comfort, cleanliness, and overall room presentation. Working from daily housekeeping assignments, the position ensures guestrooms are serviced according to established hotel standards while respecting privacy indicators such as Do Not Disturb signs and responding carefully to special guest instructions. The role requires close attention to linen condition, bathroom hygiene, amenities, minibar supplies, room presentation, maintenance issues, exposed valuables, and safe organization of housekeeping equipment. Accurate shift communication also helps maintain continuity between attendants, supervisors, and incoming teams.

Key Responsibilities

• Collect the daily assignment sheet from the Housekeeping office and review assigned guestrooms and service areas.
• Take note of all guest requests, special instructions, and operational information provided by the Housekeeping Supervisor.
• Attend housekeeping communication meetings and section briefings as scheduled.
• Prepare the housekeeping trolley before starting room assignments.
• Ensure adequate stocks of guest amenities, cleaning supplies, minibar items, fresh linen, towels, stationery, and other required materials are available.
• Identify guestrooms displaying Make Up Room signs and prioritize servicing according to operational instructions.
• Record guestrooms displaying Do Not Disturb signs and respect guest privacy at all times.
• Recheck outstanding Do Not Disturb rooms before the end of the shift according to hotel procedures.
• Clean guestrooms thoroughly and restore them to established presentation standards.
• Make beds carefully and inspect linen for marks, stains, hair, or other quality concerns.
• Replace unsuitable bed linen immediately before completing the room.
• Clean bathrooms, walls, bathtubs, fixtures, and surrounding surfaces thoroughly.
• Inspect bathtubs and bathroom areas carefully for hair or other cleanliness issues after cleaning.
• Replace used towels with fresh linen and replenish bathroom amenities.
• Refill guestroom stationery, matches, minibar products, and other approved supplies.
• Remove wilted or damaged flowers, clean flower vases, and replace arrangements with fresh flowers when required.
• Inspect guestroom furniture, fixtures, equipment, and facilities for maintenance requirements.
• Report maintenance defects promptly through the appropriate Housekeeping channel.
• Inform the Housekeeping Supervisor immediately if guest valuables are left exposed.
• Acknowledge guests promptly, establish appropriate eye contact, and greet them in a friendly and professional manner.
• Give guest interaction priority when approached and provide courteous service according to hotel standards.
• Follow established procedures when entering and leaving occupied or vacant guestrooms.
• Maintain guest privacy and confidentiality while servicing rooms.
• Keep housekeeping equipment, cleaning tools, and supplies safely arranged during the shift.
• Supervise the closing condition of assigned service areas at the end of the working period.
• Return equipment to designated storage locations and remove any item that could create a safety hazard.
• Complete a clear shift handover covering unfinished rooms, guest requests, maintenance issues, special circumstances, and other information required by the next shift.
• Maintain communication with the Housekeeping Supervisor throughout the shift regarding room status and operational concerns.
• Follow hotel housekeeping, hygiene, safety, and guest service procedures consistently.

Ideal Profile

The successful candidate should have at least 1 year of experience in the same or a closely related room attendant position within a 4-5 star hotel. Practical knowledge of guestroom cleaning, bed making, bathroom sanitation, linen handling, minibar replenishment, amenity replacement, trolley preparation, and housekeeping service procedures is important. Candidates should also understand the importance of respecting Do Not Disturb signs, protecting guest privacy, and reporting exposed valuables or maintenance concerns immediately. Strong attention to detail is essential because room quality depends on noticing small issues such as damaged linen, hair, missing amenities, presentation defects, or maintenance problems before the guest is affected. The role suits someone who can work efficiently through assigned rooms while maintaining professional guest interaction, good organization, safe working practices, and accurate shift communication.

Skills Set

• Guestroom cleaning
• Hotel housekeeping
• Room attendant operations
• Bed making
• Bathroom cleaning
• Bathtub sanitation
• Linen replacement
• Linen inspection
• Towel replenishment
• Guest amenity replenishment
• Minibar replenishment
• Housekeeping trolley preparation
• Cleaning supply management
• Guestroom inspection
• Make Up Room procedures
• Do Not Disturb procedures
• Guest privacy
• Guest valuables reporting
• Maintenance reporting
• Housekeeping communication
• Shift handover
• Service area organization
• Housekeeping equipment handling
• Guest service
• Hotel hygiene standards
• Room presentation
• Flower arrangement maintenance
• Stationery replenishment
• Safety awareness
• Four-star hotel housekeeping
• Five-star hotel housekeeping

Why Join Us

This position provides practical experience within Dubai's established Hospitality sector, where room cleanliness and presentation remain central to guest satisfaction and hotel reputation. The successful candidate can strengthen expertise in professional housekeeping, guest service, room preparation, hygiene control, and coordination with supervisors and maintenance teams. Accor also provides access to employee hotel discounts, structured learning programs, and career development opportunities across its international network. For an experienced Room Attendant, the role can support progression toward Housekeeping Team Leader, Housekeeping Supervisor, and other rooms division positions.

About the Company

Accor is an international hospitality group operating hotels, resorts, restaurants, and lifestyle destinations across global markets. Its properties rely on professional housekeeping teams to maintain clean, comfortable, safe, and well‑presented guestrooms while supporting consistent service standards and positive guest experiences.