Project Coordinator

Black & Grey HR Consultancy FZE; Dubai; On-site; AED 220,000 - 340,000; Full time

Job summary

Black and Grey HR is seeking a Project Coordinator for a leading building materials company in Dubai. The role focuses on coordinating project activities, supporting the sales team, and ensuring a seamless client experience from enquiry through delivery.

The ideal candidate will be highly organized, commercially aware, and experienced in premium sanitaryware, tiles, design, or construction. Strong Excel, CRM, and ERP skills are essential to manage multiple projects and high-end client

Qualifications

• 5+ years of relevant experience in sanitaryware, tiles, building materials, interiors or construction.
• Strong coordination, organization and time-management capabilities.
• Excellent written and verbal communication with client-facing skills.

Responsibilities

• Coordinate with the sales team on quotations, project documentation and orders.
• Track project information, timelines and client requirements across systems.
• Serve as main client contact, addressing enquiries and coordinating resolutions.
• Maintain high service quality throughout the project lifecycle from enquiry to delivery.
• Keep CRM and ERP data updated with accurate project and order details.
• Prepare project reports, sales updates and performance summaries for management.

Skills

Coordination

Organization

Time management

Advanced Excel

CRM systems

ERP systems

Client-facing

Communication skills

Tools

CRM software

ERP software

Microsoft Excel

Job description

Black and Grey HR is hiring a Project Coordinator for a leading building materials company. This is a hands‑on role focused on coordinating project-related activities, supporting the sales function, and ensuring a seamless experience for clients from enquiry through delivery. The ideal candidate will be highly organized, commercially aware, and experienced in the premium sanitaryware, tiles, design, or construction sector.

Key Responsibilities

• Coordinate with the sales team on quotations, project documentation, order details, and other commercial requirements.
• Support the sales process by ensuring project information, timelines, and client requirements are accurately tracked and communicated.
• Serve as a reliable point of contact for clients, responding to enquiries and coordinating timely resolutions.
• Maintain a high level of customer service throughout the project lifecycle, from initial enquiry to final delivery.
• Keep CRM and internal systems updated with accurate customer, project, quotation, and order information.
• Coordinate with internal teams to ensure smooth execution of client and project requirements.
• Prepare and maintain project-related reports, sales updates, and performance summaries for management.
• Monitor multiple ongoing requirements simultaneously while ensuring deadlines and quality standards are met.
• Handle client concerns professionally and adopt a proactive, solutions‑focused approach to resolving issues.
• Support the team in maintaining strong relationships with premium clients and key project stakeholders.

Requirements

• 5+ years of relevant experience, preferably within the sanitaryware, tiles, building materials, interiors, or construction industry.
• Strong coordination, organization, and time‑management capabilities.
• Advanced proficiency in Microsoft Office, particularly Excel.
• Hands‑on experience with CRM and ERP systems.
• Excellent written and verbal communication skills with strong client‑facing abilities.
• Ability to prioritize and manage multiple projects, deadlines, and stakeholders in a fast‑paced environment.
• Strong attention to detail and a consistent focus on accuracy and service quality.
• Comfortable working with high‑end clients and managing detailed or complex project requirements.
• Ability to remain composed under pressure and take ownership of problems through to resolution.
• A professional, proactive, and customer‑oriented approach is essential.

Benefits- Salary + Benefits