Program Manager - FC Capacity Planning

Amazon UAE; Dubai; On-site; AED 212,040 - 334,800; Full time

Job summary

Amazon UAE in Dubai is seeking a Program Manager for FC capacity planning to own the capacity forecasting, storage planning, site audits, and project delivery across the AMET region. You will collaborate with fulfillment center operations, supply chain, engineering, technology, and finance to drive scalable capacity solutions and optimize asset utilization in a fast-growing network.

The role requires strong analytical skills, data-driven decision making, and the ability to influence across

Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• 3+ years of program or project management experience.
• 3+ years of cross-functional collaboration across technical and non-technical teams.
• 3+ years of data-driven process improvements and analytics.
• Experience delivering end-to-end programs from planning through delivery.

Responsibilities

• Own the FC capacity-planning charter across the regional network.
• Manage capacity performance, planning mechanisms, and metric reporting.
• Gather data from multiple internal sources and validate quality.
• Forecast demand versus available storage and processing capacity.
• Drive capacity initiatives and site readiness across AMET.

Skills

Program management

Project management

Stakeholder management

Data analysis

Advanced Excel

SQL

VLOOKUP

Pivot Tables

Cross-functional collaboration

AMET logistics operations

Education

Bachelor’s degree

Tools

SQL

Excel

Pivot Tables

VLOOKUP

Job description

Program Manager - FC Capacity Planning

• Location: Dubai, United Arab Emirates
• Industry: Logistics and Supply Chain
• Function: Program Management
• Experience: Minimum 3 years
• Job Type: Full-time

Role Snapshot

• Country: United Arab Emirates
• City: Dubai
• Salary: 19000-30000 (Estimated salary range based on similar jobs in the city; please confirm the final offer with the employer)
• Gender: Any
• Candidate Nationality: Any

Role Context

The Program Manager will own strategic and tactical initiatives within Amazon's fulfillment center capacity-planning function. The role covers capacity forecasting, storage planning, site audits, performance reporting, facility design coordination, bin-slotting optimization, and the delivery of projects that expand the regional fulfillment network. The successful candidate will work with fulfillment center operations, supply chain, engineering, technology, finance, launch teams, and senior leadership.

Strong business judgment, advanced analytical skills, project discipline, and the ability to influence multiple stakeholders are essential to supporting Amazon’s continued growth across AMET.

Key Responsibilities

• Own the fulfillment center capacity‑planning charter across the regional network.
• Manage fulfillment center capacity performance, planning mechanisms, and metric reporting.
• Gather operational and planning data from multiple internal sources.
• Validate data quality and create a consistent view of regional capacity requirements.
• Analyze forecasted demand against available fulfillment center storage and processing capacity.
• Identify future capacity constraints, operating risks, and potential service impacts.
• Recommend scalable and cost‑effective capacity solutions based on analytical findings.
• Develop detailed action plans and coordinate execution with responsible teams.
• Support fulfillment center operations across AMET with capacity analysis and planning.
• Work with supply chain stakeholders to implement approved capacity actions.
• Forecast the implications of projected volume growth across the regional network.
• Develop innovative storage and space‑utilization solutions for changing business requirements.
• Evaluate permanent, temporary, and low‑cost storage alternatives.
• Conduct regular site audits to confirm compliance with capacity‑planning standards.
• Review operational conformance, storage norms, workflows, and standard operating practices.
• Document audit findings and track corrective actions through completion.
• Partner with engineering design teams during fulfillment center development and modification projects.
• Ensure operational and capacity requirements are included in facility designs.
• Coordinate with fulfillment center launch teams to support site readiness.
• Review design assumptions, layouts, storage plans, and operational inputs.
• Drive critical projects that increase network capacity and improve asset utilization.
• Lead bin‑slotting optimization and storage reconfiguration initiatives.
• Manage special regional programs aligned with network growth and operational goals.
• Support low‑cost storage initiatives and alternative node strategies.
• Coordinate new fulfillment center and distribution center launches.
• Support pop‑up node launches and regional distribution center implementation.
• Define project scope, requirements, objectives, milestones, and ownership.
• Develop project schedules and manage dependencies across technical and non‑technical teams.
• Identify schedule risks and establish appropriate mitigation actions.
• Track program status, decisions, risks, issues, and business impact.
• Communicate progress and material changes to senior management.
• Prepare executive updates, analytical reports, and decision‑support presentations.
• Collaborate with internal and external stakeholders across the project lifecycle.
• Influence teams and secure decisions without relying solely on formal authority.
• Use data and performance metrics to define and measure process improvements.
• Solve complex capacity and operational problems in ambiguous conditions.
• Standardize successful planning mechanisms across the regional fulfillment network.

Ideal Profile

• Bachelor’s degree from a recognized institution.
• Minimum 3 years of program or project management experience.
• Minimum 3 years of experience working across technical and non‑technical teams.
• At least 3 years of experience defining and implementing data‑driven process improvements.
• Demonstrated experience managing strategic and operational projects from planning through delivery.
• Experience defining program requirements, objectives, and measurable success criteria.
• Strong analytical capability and confidence working with complex operational datasets.
• Advanced Microsoft Excel knowledge, including Pivot Tables and VLOOKUP.
• Working knowledge of SQL for data extraction, validation, and analysis.
• Strong business acumen and understanding of operational trade‑offs.
• Ability to develop project plans, schedules, governance mechanisms, and reporting structures.
• Experience identifying project risks and coordinating mitigation plans.
• Strong stakeholder‑management skills across different organizational levels.
• Ability to influence teams and drive action in a matrix environment.
• Clear written and verbal English communication skills.
• Confidence presenting program status and recommendations to senior leadership.
• Ability to manage multiple priorities in a rapidly changing logistics environment.
• Strong ownership, attention to detail, and execution focus.
• Experience delivering end‑to‑end programs is preferred.
• Experience driving operational or supply chain process improvements is advantageous.
• Ability to solve problems where requirements and operating conditions are not fully defined.
• Experience building scalable processes and project schedules is preferred.

Skills Set

• Fulfillment center capacity planning
• FC capacity management
• Program management
• Project management
• Fulfillment network planning
• Supply chain planning
• Storage optimization
• Space utilization
• Bin slotting
• Network capacity
• Demand forecasting
• Capacity forecasting
• Operational audits
• Site compliance
• Facility design coordination
• Fulfillment center launches
• Distribution center launches
• Low‑cost storage
• Pop‑up nodes
• Data analysis
• Advanced Excel
• Pivot Tables
• VLOOKUP
• SQL
• Performance metrics
• Process improvement
• Project scheduling
• Risk mitigation
• Stakeholder management
• Senior leadership reporting
• Cross‑functional collaboration
• AMET logistics operations

Why Join Us

This position offers the opportunity to shape the capacity and future expansion of Amazon’s fulfillment network across the region. The successful candidate will lead projects that directly influence storage capability, operational efficiency, site readiness, inventory flow, and customer service performance. The role provides broad exposure to supply chain strategy, fulfillment operations, engineering design, network analytics, facility launches, and senior leadership. It is well suited to a data‑driven program manager seeking ownership of complex and high‑impact logistics initiatives in Dubai.

About the Company

Amazon is a global technology, e‑commerce, logistics, cloud computing, and digital services company focused on delivering convenient and dependable customer experiences. Through its fulfillment centers, distribution facilities, advanced technology, and supply chain network, Amazon continuously develops scalable solutions that improve inventory availability, operational capacity, delivery speed, and service quality.