Product Specialist - XPression (Job Req #2025-179)

Ross; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Flexible hours

Generous paid time off

Fitness/wellness allowance

Employee share ownership program

Development support

Social activities and events

Job summary

A leading broadcasting technology company in Dubai seeks an expert to lead the XPression product line. The role involves collaborating with customers and teams, offering technical guidance, and creating demo content. Applicants should have over 5 years of experience with Ross Video XPression and a strong background in broadcast graphics. A post-secondary degree is required, along with proficiency in Microsoft Office and Adobe Creative Cloud. The company promotes inclusivity and diversity in its hiring processes.

Qualifications

• Minimum 5 years’ experience with Ross Video XPression.
• Extensive experience in broadcast graphics.
• Background in technical training is a plus.
• Knowledge of MOS and NLE graphics workflows is beneficial.
• Background in programming, scripting, and databases is favored.

Responsibilities

• Create video tutorials for training and marketing.
• Assist high-profile customers with complex workflows.
• Provide technical guidance on XPression platforms.
• Create regionally focused XPression demos and scripts.
• Support tender responses with workflow diagrams and demos.
• Provide technical guidance on XPression platforms and tools.
• Coordinate with OEM partners for testing and vetting workflows.
• Maintain demos and equipment across offices, including Singapore.
• Champion internal training for XPression and OEM products.

Skills

Ross XPression experience

Broadcast graphics workflows

Technical communication skills

Microsoft Office proficiency

Adobe Creative Cloud skills

Multilingual abilities (Arabic, Spanish, Italian, French, German)

Adobe Creative Cloud

Microsoft Office

Education

Post-secondary degree or trade school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Visio

Adobe Creative Cloud

Job description

Job Description

Posted Saturday, September 20, 2025 at 4:00 AM

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

Ross Video is looking for the right person to champion the XPression product line, OEM products, and Ross Virtual Solutions while maintaining a deep, hands-on understanding of the design and execution of real-time motion graphics. You will be the local expert on XPression for the local sales team and the XPression product team. Working with both beginners and titans in the broadcast graphics industry, you will help them understand and appreciate the solutions-oriented tools of the XPression product suite.

This is not a beginner’s role, as we are looking for someone ready to jump right in and lead XPression into new places in the region. As the local XPression workflow expert, you will be expected to provide a positive influence on customers and help guide our local sales team members to successful outcomes. Tasks can range from high profile demos to assisting with RFP and Tender responses where you will collaborate with the XPression product team and your peers throughout the world.

Who you report to: Director, Product Management - Graphics

What we offer

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, development support and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video family, and we’ve got an energizing environment here.

What the job is all about:

• Collaborate with the Director of Graphics Product Management and Product Manager – Technical, to create video tutorials for training and marketing purposes
• Participate in regional trade show planning and execution
• Assist high profile customers to develop or maintain complex workflows
• Create regionally focused XPression demo content and write scripts and small software applications to demonstrate XPression functionality
• Assist Regional or Key Account Sales Managers and Business Development Managers with responses to tender documents. Produce workflow and wiring diagrams and participate in key customer demonstrations and proof-of-performance.
• Provide technical guidance on the implementation and maintenance of new and existing XPression platforms and software tools and ensure technical accuracy of promotional literature, catalogs, website, product user guide documentation and other customer-facing content
• Work with the Development Team on product roadmap, development priorities, product direction, and new products – based on industry and customer trends
• Act as a technical liaison with OEM partners in collaboration with the Marketing Product Manager – Technical to acquire software/hardware for testing and vetting of workflows in the office
• Help maintain and support the demos and equipment provided via the Singapore office
• Champion internal training for XPression and OEM products – Tech Support, DTE, PV, Manufacturing

Who you are:

• Extensive Ross XPression and Unreal Game virtual solutions experience
• Minimum 5 years’ experience with operation and design using Ross Video XPression
• Broadcast and / or live sports / esports design and playout graphics experience
• Experience in MOS and NLE graphics workflows beneficial
• Broadcast or print design experience would be helpful
• Proficient in Microsoft Word/Excel/PowerPoint/Visio, and Adobe Creative Cloud
• Knowledge of graphic design and graphics production workflows
• Arabic, Spanish, Italian, French or German language skills desired
• Experience in selling and marketing broadcast equipment preferred
• Able to take complex technical details and convey the information to others in an easy-to-understand manner
• Knowledge of broadcast graphics systems & IT workflows
• Post-secondary degree or trade school diploma
• Background in technical training is a plus
• Ability to work with media asset management systems is a plus
• Excellent written and verbal communication skills
• Organized and very detail orientated
• Self-starter and quick learner with the ability to work under minimal supervision
• Able to work co-operatively with and across all company departments
• Background in programming, scripting, and databases is favored
• Post-secondary degree or trade school diploma
• Background in programming, scripting, and databases is favored
• 5+ years of experience with broadcast equipment in pre- or post-sales environments

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work.We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.