Presales Engineer

Grass Valley Canada; Dubai; On-site; AED 167,400 - 223,200; Full time

Benefits offered by this job

Stable employment and competitive salary

SIP incentive program

Work from home

Modern tech stack

Job summary

Grass Valley in Dubai is searching for a Pre Sales Engineer/Solution Architect to design innovative broadcast solutions involving products like video switchers and routers. The role requires strong customer interaction and excellent problem-solving skills, alongside the ability to travel as needed.

Ideal candidates will have a solid understanding of broadcast principles and experience in TV production. We offer a competitive salary and a modern work environment with opportunities for professional growth.

Qualifications

• Ability and willingness to travel at short notice.
• Sound knowledge of broadcast television principles.
• Excellent customer facing skills.
• Knowledge on playout solutions is advantageous.
• Experience in TV production facilities or related fields.

Responsibilities

• Design solutions with Grass Valley products.
• Liaise with customers and internal departments.
• Create documentation for solutions designed.
• Attend exhibitions as required.
• Travel to maintain project completion.

Skills

Customer facing skills

Broadcast television principles

Networking LAN/WAN principles

Competent in Windows and associated applications

JavaScript and HTML

Linux operating systems

Job description

The Role

Pre Sales Engineer / Solution Architect.

• Design solutions that include Grass Valley products starting from a single product like Video switcher, Camera chain, SDI Router etc. And more complex solutions including Broadcast IP infrastructure, Cloud Solutions and Software solution based on GV AMPP, throughout MEA and occasionally help other regions within the EMEA countries.
• Liaise with Customers, System Integrators and internal departments on matters regarding solutions designed.
• Rectify or escalate any issues potentially affecting the solution you design.
• Visit locations as required to maintain successful completion of Projects, and to perform demos (40% travel 60% office work)
• Create and submit documentation related to the solution designed including drawings and solution description.
• Create Proposal Documentation and discuss this with customer and with GV Delivery department in order for them to be able to deliver the project.
• May be required from time to time to attend GV exhibitions.

Qualifications

• Ability and willingness to travel at short notice to meet client deployment demands
• Sound knowledge of broadcast television principles essential (operation and/or configuration of Grass Valley software or hardware preferable)
• Competent in use of Windows and associated applications
• Some competence in using Linux operating systems
• Sound knowledge of Microsoft workstation and server operating systems
• Sound knowledge of Networking LAN/WAN principles
• Experience with JavaScript and HTML are desirable
• Experience in alternative operating systems an advantage
• Knowledge of commonly used broadcast equipment e.g., Video and audio routers, VTRs, vision switchers/mixers etc. advantageous.
• Excellent customer facing skills
• Knowledge on playout solution an advantage
• The Candidate should have worked already in TV production facilities, Playout Center, System integrator, GV competitor or any other place related to GV business.
• Arabic speaking is preferred.

We offer

• Modern tech stack and newly created teams
• Developing top quality video broadcasting solutions serving customers around the world
• Stable employment and competitive salary in an energizing and supportive work environment
• SIP incentive program
• Work from home

Grass Valley is an equal opportunity employer and makes employment decisions without regard to gender, marital status, race, religion, color, age, disability, sexual orientation or protected veteran status.