PRO Administrator – UAE Immigration & Compliance Expert

COYA

Dubai

On-site

AED 56,000 - 89,000

Full time

6 days ago

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Benefits offered by this job

Full training and induction

Fun workplace and work-life balance

Family meals twice a day

Paid holidays per UAE Labor Law

Pension

Discounts at UAE restaurants

Job summary

COYA Dubai is seeking an experienced PRO Administrator (UAE National) to oversee immigration-related processes for staff. You will act as the main liaison with the external PRO, manage visa timelines, renewals, registrations, and respond to employee queries, while maintaining accurate HR records.

The ideal candidate will have 1–2 years of PRO experience in the UAE, strong knowledge of labor law, excellent communication, and discretion.

Qualifications

Proven experience as a PRO Administrator in the UAE (1–2 years).
Strong understanding of UAE labor law and immigration processes.
Experience coordinating with an external PRO provider is an advantage.
Excellent communication and interpersonal skills with employees.
Good written and spoken English.
Strong organizational and time management abilities.
Valid UAE driving license is preferred.
High attention to detail and confidentiality.

Responsibilities

Serve as main liaison between COYA employees and the external PRO for immigration matters.
Coordinate documents updates, renewals, and immigration timelines with staff.
Arrange visa applications, renewals, cancellations, work permits, and registrations through the UAE PRO.
Answer employee queries related to immigration status.
Track applications, approvals, and expiry dates to ensure timely follow-ups.
Maintain accurate employee records, trackers and HR files.
Stay updated on UAE labor laws and immigration policy changes.