Office Administrator & PRO Dubai

Client of Jadeer; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

Client of Jadeer in Dubai is seeking an organized Office Administrator & PRO to support daily office operations, employee documentation, visa and labour processes, and general business administration. You will engage with employees, management, government authorities, and service providers to ensure accurate and timely administrative support in a compliant environment.

The role combines strong organizational skills with practical knowledge of UAE immigration, labour licensing, and government

Qualifications

• At least 2 years in office administration, PRO services, or government relations in UAE.
• Knowledge of UAE visa, immigration, and government procedures.
• Experience processing employment visas, residence visas, work permits, Emirates IDs, and related documentation.
• Familiarity with UAE government portals, free zones, and regulatory authorities.
• Strong document control, record keeping, and business support skills.
• Excellent written and spoken English; Arabic a plus.

Responsibilities

• Manage daily office administration ensuring a professional and efficient environment.
• Coordinate with government departments, free zones, embassies, typing centres, and authorities in the UAE.
• Process and follow up on employment visas, residence visas, work permits, Emirates IDs, medical fitness appointments, and related docs.
• Support license renewals, establishment card renewals, and other government transactions.
• Prepare, submit, track and collect official documents within deadlines.
• Maintain up-to-date records of employee documents, visa status, and licenses.
• Monitor expiry dates and provide timely reminders to stakeholders.
• Coordinate onboarding/offboarding including visa applications and cancellations.
• Prepare letters, forms, contracts, and reports.
• Manage office supplies, facilities, and external suppliers.
• Greet visitors and handle calls; assist with reception duties when needed.
• Arrange meetings, travel, accommodation, and transport for staff and visitors.
• Ensure compliance with UAE laws and internal policies.
• Collaborate with HR, Finance, and Operations to resolve issues.

Skills

Office administration

PRO services

Government relations

Immigration procedures

Visa processing

Document control

MS Office

English proficiency

Arabic language

Attention to detail

Confidentiality

Tools

Microsoft Word

Excel

Outlook

Job description

Are you an organised office administration professional with strong knowledge of UAE government processes and PRO services? Join our team as an Office Administrator & PRO in Dubai and support the smooth running of daily office operations, employee documentation, visa and labour-related processes, and business administration activities. You will work closely with employees, management, government authorities, and external service providers to ensure accurate, timely, and compliant administrative support. Advance your career in office administration and PRO services: In this role you will combine excellent organisational skills with practical knowledge of UAE immigration, labour licensing, and government procedures. You will manage office administration tasks, maintain company and employee records, coordinate official documentation, and provide efficient support across the organisation.

Key Responsibilities

• Manage daily office administration activities ensuring a professional, organised, and efficient working environment.
• Handle PRO activities and coordinate with government departments, free zones, embassies, typing centres and other relevant authorities in the UAE.
• Process and follow up on employment visas, residence visas, work permits, labour cards, Emirates IDs, medical fitness appointments and related documentation.
• Support company licence renewals, establishment card renewals, immigration card updates, labour file requirements and other corporate government transactions.
• Prepare, submit, track and collect official documents while ensuring all processes are completed accurately and within required deadlines.
• Maintain up-to-date records of employee documents, visa status, passport details, insurance information, company licences, contracts and renewal dates.
• Monitor document and licence expiry dates and provide timely reminders to management and relevant stakeholders.
• Coordinate employee onboarding and offboarding administration including visa applications, cancellations, clearances and final documentation.
• Assist with the preparation of letters, forms, applications, contracts, reports and other administrative documents.
• Manage office supplies, facilities, maintenance requests, courier services, access cards and relationships with external suppliers.
• Receive visitors, answer telephone calls, manage correspondence and support general reception and front-office requirements when needed.
• Coordinate meetings, travel arrangements, accommodation, transportation and other administrative requirements for employees and visitors.
• Ensure company documentation and administrative processes comply with UAE laws, government requirements and internal policies.
• Work closely with HR, Finance, Operations and management to resolve administrative issues and improve office processes.
• Maintain confidentiality when handling employee information, company records, official documents and sensitive business matters.
• Prepare regular updates and reports on visa applications, government transactions, renewals and outstanding administrative activities.

Essential Skills, Experience & Qualifications

• At least 2 years of experience in office administration, PRO services, government relations or a similar role in the UAE.
• Practical knowledge of UAE visa, immigration, labour licensing and government procedures.
• Experience processing employment visas, residence visas, work permits, Emirates IDs, medical fitness applications and visa cancellations.
• Familiarity with UAE government portals, free zone procedures, typing centres and relevant regulatory authorities.
• Strong knowledge of office administration, document control, record keeping and business support processes.
• Excellent written and spoken English with strong communication and interpersonal skills.
• Arabic language skills are advantageous.
• Strong organisational skills with the ability to manage multiple tasks, prioritise responsibilities and meet deadlines.
• Professional, reliable, proactive and detail-oriented approach to work.
• Proficiency in Microsoft Office including Microsoft Word, Excel and Outlook.
• Ability to maintain confidentiality and handle sensitive employee and company information appropriately.
• Valid UAE driving licence is advantageous.
• Willingness to travel locally to government offices, service centres, free zones and other locations as required.

What We Offer

• Competitive compensation package based on experience and qualifications.
• Opportunities to develop your career in office administration, HR support and UAE PRO services.
• Exposure to a wide range of corporate, government, immigration and administrative processes.
• Professional and supportive work environment with opportunities for learning and career progression.

Work Conditions

• Position: Full-time.
• Working Model: On-site.
• Location: Dubai, United Arab Emirates.
• Working Days: Monday to Friday.
• Travel: Local travel to government offices and service centres may be required.