Private Banking Client Services Specialist

Emirates Islamic; Dubai; On-site; AED 31,000 - 54,000; Full time

Job summary

Emirates Islamic in Dubai is seeking a diligent professional to support Relationship Managers in Private Banking, handling client requests for Basic Banking products and services and maintaining client documentation.

Responsibilities include coordinating with Operations and Compliance, executing client instructions, and ensuring confidentiality and audit-ready records while contributing to service excellence.

Qualifications

• Undergraduate degree in a relevant field or equivalent.
• Minimum 1-2 years banking experience preferably in a customer care, Service environment.
• Advanced knowledge of Basic Banking products & services as well as associated operational processes.
• Good understanding of Compliance, Due Diligence and Anti-Money Laundering Acts as well as standard banking procedures.

Responsibilities

• Deliver high-quality client coverage, portfolio reviews and tailored solutions.
• Maintain compliance with suitability, KYC, conduct, credit and investment governance.
• Improve quality, efficiency and stakeholder outcomes.
• Strengthen collaboration across business and control functions.

Skills

Customer service

Attention to detail

Compliance awareness

Banking operations

Education

Bachelor's degree in Finance

Certification preferred

Job description

Emirates Islamic in Dubai is seeking a diligent professional to support Relationship Managers in Private Banking, handling client requests for Basic Banking products and services and maintaining client documentation.

Responsibilities include coordinating with Operations and Compliance, executing client instructions, and ensuring confidentiality and audit-ready records while contributing to service excellence.