Branch Banking Advisor: Service, Sales & Compliance
Emirates Islamic
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Benefits offered by this job
Job summary
Emirates Islamic is seeking a Personal Banking Service Advisor to deliver outstanding customer service at our Dubai branch, handling transactions, resolving queries, and promoting banking products. This role requires strong communication, relationship-building, and knowledge of banking products, with a focus on compliance with AML/KYC regulations and branch targets in a fast-paced retail environment.
The position offers a structured training program and opportunities for career progression
Qualifications
- Bachelor's degree in business/finance or related field
- 1–3 years in banking, customer service, sales, or branch ops
- Fresh graduates with strong customer service may be considered
Responsibilities
- Provide high-quality customer service and address inquiries efficiently.
- Process customer transactions and service requests.
- Assist customers with digital banking enrollment and self-service channels.
- Identify customer needs and promote banking products.
- Ensure accuracy and compliance in all transactions.
- Adhere to AML, KYC and internal controls.
Skills
Education
Tools
Job description
Emirates Islamic is seeking a Personal Banking Service Advisor to deliver outstanding customer service at our Dubai branch, handling transactions, resolving queries, and promoting banking products. This role requires strong communication, relationship-building, and knowledge of banking products, with a focus on compliance with AML/KYC regulations and branch targets in a fast-paced retail environment.
The position offers a structured training program and opportunities for career progression
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