Pre-Sales Solutions Manager: Networking & Cybersecurity

SITA; Dubai; Híbrido; AED 120.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flex Week – work from home up to 2 d/w

Flex Location – up to 30 days remote

Employee Wellbeing

Professional Development

Competitive Benefits

Descripción de la vacante

SITA in Dubai is seeking a Solution Specialist, Manager, to bridge customers, sales, product, and solution engineering across the Middle East and Africa.

You will translate complex requirements into compelling narratives, support RFPs, and drive opportunities from discovery to offer development, reporting to the Product Management Director.

This role suits a technical pre‑sales professional eager to grow in a customer‑facing, commercially focused position.

Formación

• Bachelor's degree in Telecommunications, Computer Science, Information Technology, Engineering, or a related field.
• Strong experience in pre‑sales, solution consulting, solution engineering, technical sales support, or customer‑facing technology roles.
• Proven understanding of networking, connectivity solutions, cybersecurity, wireless networking, LAN/WAN technologies, cloud networking, or telecommunications services.
• Experience presenting technical solutions to customers, business stakeholders, and senior decision‑makers.
• Ability to translate complex technical concepts into clear business value propositions and customer‑focused outcomes.
• Demonstrated capability to identify customer needs, ask insightful discovery questions, and develop solution recommendations.
• Strong stakeholder management skills with the ability to influence cross‑functional teams without direct authority.
• Commercial awareness and understanding of solution sales cycles, account management, and customer engagement processes.
• Exceptional communication, storytelling, presentation, and relationship‑building skills.
• Demonstrated ability to manage complexity, drive accountability, and maintain a customer‑centric approach.
• Fluent English and Arabic are required. French would be considered a strong advantage.

Responsabilidades

• Partner with Business Development Managers to identify, qualify, and progress strategic opportunities across the Communications Data Exchange portfolio.
• Lead customer discovery sessions, workshops, and solution discussions to understand business challenges, technical requirements, and strategic objectives.
• Present and position SITA's networking, connectivity, cybersecurity, and digital communication solutions to customers and partners.
• Act as a trusted advisor between sales, product management, solution engineering, and customers to ensure alignment throughout the opportunity lifecycle.
• Build and maintain opportunity pipelines with regional sales teams while supporting account growth and long‑term customer engagement strategies.
• Translate customer needs into actionable requirements and contribute to the development of customer‑centric solution strategies.
• Support RFP responses, solution positioning activities, business case development, and commercial discussions.
• Conduct high‑level solution assessments, identifying risks, opportunities, dependencies, and recommended approaches before formal solution design activities begin.
• Collaborate with Product Managers to provide market insights, customer feedback, and recommendations that support portfolio growth and innovation.
• Drive cross‑functional collaboration across SITA teams to ensure solutions meet customer expectations and business objectives while supporting revenue growth.

Conocimientos

pre-sales

solution consulting

solution engineering

technical sales support

customer-facing

Educación

Bachelor's degree in Telecommunications

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Bachelor's degree in Engineering

Descripción del empleo

SITA in Dubai is seeking a Solution Specialist, Manager, to bridge customers, sales, product, and solution engineering across the Middle East and Africa.

You will translate complex requirements into compelling narratives, support RFPs, and drive opportunities from discovery to offer development, reporting to the Product Management Director.

This role suits a technical pre‑sales professional eager to grow in a customer‑facing, commercially focused position.