Pre-Sales Engineer in UAE (m/f/d)

Riedel Communications GmbH & Co. KG; Dubai; On-site; AED 167,400 - 279,000; Full time

Benefits offered by this job

Flexible working time system

Individual development and training opportunities

Open working atmosphere

Job summary

Riedel Communications GmbH & Co. KG in Dubai is seeking a Pre-Sales Engineer to manage Pre-Sales activities across the EE-MEA region. This role involves creating technical proposals, delivering product demonstrations, and engaging with customers and partners.

The ideal candidate has a relevant degree, experience in Pre-Sales or related fields, and strong understanding of Broadcast technologies. Riedel offers a flexible working model, development opportunities, and values diversity in the workplace.

Qualifications

• Completed university degree or vocational training in electrical engineering, communications, audio/video engineering, IT or a related field.
• Proven experience in Pre-Sales, Engineering or a comparable technical customer-facing role.
• Excellent written and verbal English skills; additional languages relevant to the region are a strong advantage.

Responsibilities

• Manage Pre-Sales activities for the EE-MEA region.
• Create comprehensive technical proposals aligned with customer requirements.
• Deliver high-impact product and technology demonstrations.

Skills

Pre-Sales experience

Broadcast and Media Technology

Baseband and IP broadcast technologies

Communication skills

Flexibility and team-oriented mindset

Education

University degree or vocational training in electrical engineering, IT, or related field

Tools

PowerPoint

Word

Excel

Visio or CAD

CRM and project management tools

Job description

RIEDEL Communications is the leading provider of live production tools in the media, sports and entertainment sectors. To cover our customers' needs holistically, we are divided into three business units: Product Division, Managed Technology & Riedel Networks.

Our Product Division develops, produces and distributes audio, video, IT and communication solutions. With our live production tools for the media, sports, entertainment and corporate industries, we deliver a wide range of high-quality and state-of-the-art products that are among the most innovative of their kind in the industry.

Join us as Pre-Sales Engineer UAE (m/f/d) on this exciting journey and experience the fascination of Riedel Communications in action.

YOUR RESPONSIBILITIES

• You are responsible for managing Pre-Sales activities for the sub-region Eastern Europe, Middle East & Africa (EE‑ME‑A), with flexibility to support other EMEA sub-regions as needed.
• You are a technical consultant to customers, system integrators, consultants and internal sales teams, translating requirements into robust technical and commercial solutions.
• You are responsible for creating comprehensive technical proposals, including RFP and RFI responses, aligned with customer and business requirements.
• You are the technical ambassador of Riedel, delivering high-impact product and technology demonstrations for customers and partners at headquarters, onsite or online.
• You are actively involved in public-facing engagements such as trade shows, events, panels and customer presentations within the region.
• You are coordinating closely with the Professional Services team to anticipate, plan and prepare project phases from a technical perspective.
• You are supporting project implementation by assisting Services teams and customers during critical project phases when required.
• You are proactively enabling customers and partners through trainings, demos, Proof of Concepts and solution presentations to strengthen technical understanding and sales effectiveness.

THATS YOU

• A completed university degree or vocational training in electrical engineering, communications, audio/video engineering, IT or a related field
• Proven experience in Pre-Sales, Engineering or a comparable technical customer-facing role
• Strong understanding of the Broadcast and Media Technology market
• Solid knowledge of baseband and IP broadcast technologies, intercom systems, audio and video solutions
• Confident handling of PowerPoint, Word, Excel, Visio or CAD, as well as CRM and project management tools
• Excellent organizational and communication skills with the ability to prioritize and manage multiple initiatives
• High flexibility, a strong team-oriented mindset and willingness to collaborate across departments
• Willingness to travel, proximity to a major airport, and residence within commuting distance of our Dubai office
• Excellent written and verbal English skills for professional communication; additional languages relevant to the region are a strong advantage

WE OFFER

• Life and Work balance through our flexible working time system including mobile working in a hybrid model
• Career booster with numerous individual development and training opportunities
• Diversity is very important to us, at RIEDEL we focus on an open working atmosphere, inclusion is part of our Culture - it is about the people and their personality that matters

We’re contributing to your career development. We’ll encourage you to try new roles and experience new settings. By helping our people to reach their potential, we frequently support them to find skills they never knew they had, or make career moves they never thought possible.

ENRICH OUR TEAM!

With us, you can expect an exciting challenge with plenty of opportunities to take on responsibility and develop personally.

RIEDEL stands for equal opportunities and diversity! We are looking forward to getting to know you as you are - far away from any pigeonholing.