Pre-Sales and Bid Manager Client Solutions

IDEMIA; Abu Dhabi; On-site; AED 223,200 - 334,800; Full time

Job summary

IDEMIA is hiring a Client Solutions Manager in Abu Dhabi. The role involves leading technical solutions in large scale public security projects and managing complex bid processes. Candidates should have over 8 years of experience in presales and bid management, with strong skills in stakeholder engagement and financial analysis. Fluency in Arabic is mandatory. This position supports the growth of IDEMIA's capabilities in the Middle East and requires excellent communication skills and system integration experience.

Qualifications

• Minimum 8 years experience in presales solution management, bid management or consulting roles.
• Proven experience in leading complex bid processes.
• Strong commercial and financial understanding including margin and pricing logic.

Responsibilities

• Act as the primary solution and technical lead supporting Sales.
• Lead and coordinate complex bid processes mobilizing large cross-functional teams.
• Ensure alignment between customer requirements, pricing, risk, and delivery feasibility.

Skills

Presales solution management

Bid management

Stakeholder management

System integration

Fluency in Arabic

Tools

PowerPoint

Excel

Job description

Purpose

As IDEMIA continues to strengthen its Middle East capability we are recruiting an experienced Client Solutions Manager to be based in Abu Dhabi supporting large scale Travel and Transport public security initiatives.

Position Overview

The Client Solutions Manager owns the technical and commercial coherence of opportunities from early qualification through tender submission and handover to delivery. The role requires someone who can operate at the intersection of solution architecture, commercial structuring and stakeholder management, coordinating large cross‑functional teams and guiding complex decision‑making under tight timelines.

Job Responsibilities

• Act as the primary solution and technical lead supporting Sales from opportunity identification through contract award.
• Engage directly with customers and authorities to analyse needs, shape solution strategies and influence requirements ahead of tender release.
• Lead and coordinate complex bid processes mobilising large cross‑functional teams across Sales, Product Delivery, Finance, Legal, Procurement and partners.
• Own solution coherence ensuring alignment between customer requirements, architecture, pricing, risk and delivery feasibility.
• Develop and support pricing strategies and financial models working closely with Finance to ensure margin, cashflow and commercial viability.
• Prepare, consolidate and review proposal materials ensuring clarity, consistency and competitiveness.
• Organise and lead customer workshops, presentations, proofs of concept, demonstrations and benchmark tests.
• Act as a technical and solution subject‑matter expert for customers and partners throughout the presales and bid lifecycle.
• Ensure adherence to bid governance processes and secure required internal approvals.
• Handover awarded projects to Program Delivery teams and transition to the next opportunity.

Required Qualifications

• Minimum 8 years experience in presales solution management, bid management or consulting roles.
• Proven experience leading complex bid processes and coordinating multi‑stakeholder proposal teams.
• Strong background in system integration, solution scoping and high‑level solution architecture.
• Experience in public security, airport and border control, biometrics, travel or transport domains.
• Strong commercial and financial understanding including margin, cashflow, pricing logic and trade‑offs.
• Advanced PowerPoint and Excel capability is essential.
• Demonstrated ability to manage pressure, tight timelines and competing priorities.
• Excellent stakeholder management, facilitation and conflict resolution skills.
• Clear, confident written and verbal communication skills.
• Fluency in Arabic is mandatory.

Preferred Qualifications

• Experience working with government or authority‑led procurement and tender environments.
• Background in large enterprise technology vendors, system integrators or consulting firms.
• Exposure to formal bid governance frameworks and structured proposal processes.
• Project management experience or certification is an advantage.
• Proficiency in an additional European language is highly desirable.