Pharmacy Channel Sales Executive — Dubai Territory Growth

GMG Gulf; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

GMG Gulf is seeking a Sales Executive to manage and grow the pharmacy channel in Dubai, United Arab Emirates. You will drive distribution, visibility and sell-out across pharmacy outlets, visiting stores regularly and developing new accounts.

You will promote GMG's product portfolio, coordinate orders and payments, monitor stock, and collaborate with internal teams to ensure seamless execution and strong customer relationships.

Responsibilities

• Territory management and sales performance: manage and develop the assigned geographic territory through regular pharmacy visits.
• Achieve monthly sales targets, distribution objectives, and customer coverage KPIs.
• Maintain consistent engagement with existing pharmacy accounts.
• Monitor territory performance and identify opportunities to increase sales.
• Ensure effective execution of sales activities in accordance with company strategy.
• Support business growth and stronger market penetration within the pharmacy channel.
• Pharmacy account development: identify and develop new business opportunities within the region.
• Open new pharmacy accounts to expand the customer base.
• Build and maintain professional relationships with pharmacists and pharmacy customers.
• Understand customer requirements and recommend relevant products from GMG's portfolio.
• Maintain regular communication with pharmacy accounts to support long-term relationships.
• Address customer concerns proactively and coordinate solutions with relevant internal teams.
• Product promotion and brand visibility: promote GMG's product portfolio to pharmacists and customers.
• Explain product features, benefits, SKUs, and new launches.
• Support product awareness and encourage sell-out performance at pharmacy outlets.
• Ensure products are displayed per brand guidelines and monitor shelf presence and share of shelf.
• Identify opportunities to improve in-store execution and brand awareness.
• Recommend initiatives to strengthen product positioning within the pharmacy channel.
• Distribution and inventory monitoring: monitor product availability across outlets.
• Check stock levels to identify out-of-stock situations.
• Coordinate replenishment requirements to maintain product availability.
• Support distribution expansion and effective product coverage.
• Work with relevant teams to address stock availability and delivery concerns.
• Help maximize shelf presence and support consistent product sell-out.
• Sales orders and delivery coordination: generate customer orders accurately and within timelines.
• Coordinate with supply chain and logistics to support order fulfilment.
• Follow up on orders and delivery requirements.
• Provide delivery updates to customers and resolve order-related issues.
• Maintain high service standards through sales and logistics coordination.
• Receivables and payment collection: follow up on outstanding receivables and coordinate with finance.
• Maintain SOA reconciliation and records of collection activities.
• Follow company policies regarding customer payments.
• Escalate unresolved payment issues through internal channels.
• Market intelligence and competitor monitoring: monitor competitor activities in the territory.
• Track market pricing, promotions and product developments.
• Gather customer feedback and market trends.
• Share intelligence and recommendations with internal stakeholders.
• Propose initiatives to accelerate sell-out and strengthen GMG's market position.
• Sales reporting and documentation: maintain daily customer call reports and update trackers.
• Maintain investment records and customer documentation.
• Record sales activities and updates in company systems.
• Monitor progress against sales, distribution, and coverage objectives.
• Provide updates to internal stakeholders.
• Ensure documentation is accurate and current.
• Customer relationship management: maintain strong relationships with existing and new accounts.
• Engage regularly to understand business needs and provide product information and sales support.
• Respond to inquiries promptly and coordinate with internal teams to resolve issues.
• Support satisfaction and loyalty through reliable communication and service.
• Strengthen long-term relationships contributing to territory growth.

Job description

GMG Gulf is seeking a Sales Executive to manage and grow the pharmacy channel in Dubai, United Arab Emirates. You will drive distribution, visibility and sell-out across pharmacy outlets, visiting stores regularly and developing new accounts.

You will promote GMG's product portfolio, coordinate orders and payments, monitor stock, and collaborate with internal teams to ensure seamless execution and strong customer relationships.