People & Culture Coordinator (Arabic Speaker)

Accor; Ras Al Khaimah; On-site; AED 60,000 - 90,000; Full time

Job summary

SO/ Ras Al Khaimah is seeking an HR Coordinator to support daily HR administration, maintain employee records, and ensure accurate documentation across physical and digital files. You will play a key role in upholding confidentiality and delivering efficient HR services within a luxury hotel environment.

Responsibilities include onboarding coordination, attendance tracking, payroll support, and regular HR reporting.

Qualifications

• High School diploma or equivalent; additional qualification in HR, Business Administration, or related field is a plus.
• Experience in HR coordination or administrative support, preferably in the hospitality industry.
• Strong organizational skills with attention to detail and accuracy.
• Proficiency in Microsoft Office Suite; familiarity with HRIS is an advantage.
• Excellent interpersonal and communication skills with a service-oriented mindset.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Strong time management and problem-solving abilities.
• High level of confidentiality, integrity, and professionalism.

Responsibilities

• Prepare and process HR documentation such as employment contracts and memos.
• Maintain up-to-date employee information in HR systems.
• Coordinate onboarding for new hires, orientation, welcome kits and documentation collection.
• Track and record employee leave, attendance, and coordinate with payroll.
• Assist in organizing employee activities, events, and wellness programs.
• Ensure adherence to policies, labor laws, and communicate HR procedures.
• Provide payroll support by submitting necessary documentation and verifying data.
• Generate HR reports (headcount, turnover, training) and submit to the Manager, People & Culture.
• Act as a point of contact for HR queries; collaborate with departments.
• Support cross-department HR needs and contribute to an inclusive workplace culture.

Skills

HR coordination

Administrative support

Organizational skills

Communication skills

Time management

Problem solving

Confidentiality

Professionalism

Multitasking

Service-oriented mindset

Education

High School diploma

HR-related qualification

Tools

Microsoft Office

HRIS

Job description

• Full-time
• Job-Category: Talent & Culture
• Job Type: Permanent
• Job Schedule: Full-Time

Company Description

SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it's avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals - you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.

Job Description

• HR Administration: Prepare and process HR documentation such as employment contracts, transfer letters, and memos. Ensure proper filing and recordkeeping of all employee documents in physical and digital formats.
• Employee Records: Maintain up-to-date employee information in HR systems and ensure compliance with data protection and confidentiality policies.
• Onboarding Coordination: Facilitate the onboarding process for new hires, including orientation scheduling, welcome kits, and documentation collection.
• Leave Management: Track and record employee leave, absences, and attendance. Coordinate with payroll for timely submission of leave and attendance reports.
• Employee Engagement: Assist in organizing employee activities, events, and wellness programs. Support internal communications and engagement initiatives.
• Compliance: Ensure adherence to company policies, labor laws, and regulations. Assist in updating and communicating HR policies and procedures.
• Payroll Support: Provide administrative support for payroll processing by submitting necessary documentation and verifying employee information.
• Reporting: Generate regular HR reports, such as headcount, turnover, and training completion, and submit them to the Manager, People & Culture.
• Communication: Act as a point of contact for employee queries regarding HR policies, benefits, and procedures. Respond promptly and professionally.
• Collaboration: Work closely with all departments to support HR needs and contribute to a collaborative and inclusive workplace culture.

Qualifications

• High School diploma or equivalent; additional qualification in Human Resources, Business Administration, or related field is a plus.
• Previous experience in HR coordination or administrative support, preferable in the hospitality industry.
• Strong organizational skills with attention to detail and accuracy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with HR Information Systems (HRIS) is an advantage.
• Excellent interpersonal and communication skills with a service-oriented mindset.
• Ability to manage multiple tasks efficiently in a fast-paced environment.
• Strong time management and problem-solving abilities.
• High level of confidentiality, integrity, and professionalism.