Payments Specialist - Logistics Partners

Amazon UAE; Dubai; On-site; AED 133,920 - 200,880; Full time

Job summary

Amazon Middle East and North Africa FZ-LLC in Dubai seeks a Payments Specialist for Logistics Partners to manage end-to-end payment processing for Delivery Service Partners. You will coordinate with finance, tax, and partnerships to ensure accurate and timely payments and maintain strong partner relationships.

Responsibilities include monitoring payment performance, investigating discrepancies, and driving process improvements using Excel, SQL, and AI-enabled tools.

Qualifications

• Bachelor's degree from a recognized institution.
• Experience interacting with external customers, suppliers, or business partners.
• Strong attention to detail and commitment to payment accuracy.
• Ability to coordinate effectively with finance, tax, operations, and commercial stakeholders.

Responsibilities

• Create, document, and manage payment processes for Delivery Service Partners.
• Ensure partner invoices and payment inputs are processed accurately and within deadlines.
• Coordinate with finance, operations, tax, and delivery partner management stakeholders.
• Define mechanisms for collecting, validating, approving, and submitting payment information.
• Monitor payment accuracy, timeliness, exceptions, and unresolved balances.
• Investigate discrepancies and coordinate corrective action with responsible teams.

Skills

Payment processing

Accounts payable

Invoice validation

Data analysis

Education

Bachelor's degree

Tools

Microsoft Excel

SQL

Job description

Overview

Payments Specialist - Logistics Partners in Dubai, United Arab Emirates is a Logistics and Supply Chain opportunity focused on accurate and timely payments to Delivery Service Partners.

Amazon Middle East and North Africa FZ-LLC is hiring a detail-oriented professional to coordinate payment inputs, strengthen stakeholder workflows, monitor payment accuracy, and support the financial sustainability of last-mile delivery operations.

Job Details

Country: United Arab Emirates
City: Dubai
Industry: Logistics and Supply Chain
Function: Accounting-Finance
Salary: 12000-18000 (Estimated salary range; confirm final offer with the employer)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Role Context

The Payments Specialist will manage payment-processing activities for Delivery Service Partners supporting Amazon Logistics. The role will connect finance, operations, tax, delivery partner management, and other internal teams to ensure that complete and accurate payment information is submitted, reviewed, approved, and processed within agreed timelines. Reliable partner payments are essential to maintaining delivery capacity and strong business relationships.

The specialist will monitor payment performance, investigate discrepancies, improve workflows, and help establish controls that reduce delays and processing errors.

Key Responsibilities

• Create, document, and manage payment processes for Delivery Service Partners.
• Ensure partner invoices and payment inputs are processed accurately and within agreed deadlines.
• Coordinate with finance, operations, tax, delivery partner management, and related stakeholders.
• Define clear mechanisms for collecting, validating, approving, and submitting payment information.
• Monitor payment accuracy, timeliness, exceptions, and unresolved partner balances.
• Investigate payment discrepancies and coordinate corrective action with responsible teams.
• Maintain accurate records of payment submissions, approvals, adjustments, and completed transactions.
• Communicate professionally with external delivery partners regarding payment status and required information.
• Build effective working relationships with local business and finance stakeholders.
• Identify recurring payment delays, incomplete inputs, and process-control weaknesses.
• Recommend practical improvements that increase payment accuracy and processing efficiency.
• Develop trackers, reports, and performance metrics for partner payments.
• Escalate critical payment issues that may affect partner operations or business continuity.
• Support reconciliations and verify that approved adjustments are reflected correctly.
• Use Excel and available reporting tools to analyze payment trends and exceptions.
• Apply SQL skills where needed to retrieve, validate, or investigate payment-related data.
• Use approved AI tools to improve analysis, documentation, and routine administrative workflows.
• Protect confidential financial, commercial, and partner information.
• Support continuous improvement initiatives across Amazon Logistics payment operations.

Ideal Profile

• Bachelor's degree from a recognized institution.
• Experience interacting with external customers, suppliers, or business partners.
• Strong attention to detail and commitment to payment accuracy.
• Ability to coordinate effectively with finance, tax, operations, and commercial stakeholders.
• Good understanding of payment-processing workflows, approvals, and reconciliations.
• Strong problem-solving ability when investigating missing, delayed, or incorrect payments.
• Clear written and verbal communication skills.
• Ability to organize multiple payment deadlines and competing priorities.
• Confidence working in a corporate office and cross-functional business environment.
• Strong Microsoft Excel capability.
• Experience with advanced Excel functions is preferred.
• Working knowledge of SQL is advantageous.
• Familiarity with general artificial intelligence tools is preferred.
• Ability to handle sensitive financial information responsibly.
• Commitment to continuous improvement and reliable partner support.

Skills Set

• Payment processing
• Partner payments
• Accounts payable
• Invoice validation
• Payment reconciliation
• Payment accuracy
• Payment tracking
• Financial operations
• Stakeholder coordination
• Delivery Service Partners
• Last-mile logistics
• Amazon Logistics
• Microsoft Excel
• Advanced Excel
• SQL
• Data analysis
• Process improvement
• Exception management
• Financial reporting
• Business partner communication
• Tax coordination
• Operations coordination
• Payment controls
• AI productivity tools
• Confidential data management

Why Join Us

This role provides direct involvement in the financial processes that support Amazon’s last-mile delivery network in Dubai. The successful candidate will help maintain strong partner relationships, protect delivery continuity, and improve the accuracy and efficiency of recurring payment operations. The position offers exposure to finance, logistics, tax, operations, data analysis, and stakeholder management within a large international business. It is well suited to a payments professional seeking career development in the expanding e-commerce and logistics sector of the United Arab Emirates.

About the Company

Amazon Middle East and North Africa FZ-LLC supports e-commerce, technology, logistics, and customer delivery operations across the region. Through Amazon Logistics, the company works with third-party Delivery Service Partners to provide dependable last-mile delivery while continuously improving processes, technology, and the customer experience.