Patient Services & Insurance Coordinator - Healthcare

AlFuttaim; Dubai; Hybrid; AED 78,120 - 111,600; Part time

Benefits offered by this job

Flexible part‑time working options

Attractive salary package with bonuses and insurance

Access to Emiratisation‑focused training and mentorship

Job summary

AlFuttaim is seeking a Patient Relations Executive for part-time positions at HealthHub Clinics in Dubai. This role involves operational support for patients, coordinating insurance, invoicing, and maintaining exceptional customer service.

Ideal candidates are Emirati with relevant healthcare experience, strong communication skills, and a graduate degree. Join a respected healthcare network, enjoy flexible working hours, and benefit from a competitive salary package.

Qualifications

• Emirati candidate eligible under Emiratisation programs.
• Minimum 2 years of experience in healthcare insurance, customer service, invoicing, or cash handling.
• Fluent in English with Arabic considered a strong advantage.

Responsibilities

• Provide complete operational support for patients including appointments, registration, invoicing, and insurance coordination.
• Manage insurance claims processing, billing follow‑up, and payment coordination.
• Deliver excellent front‑line customer service by guiding patients and resolving service‑related concerns.

Skills

Patient relations management

Medical insurance coding

Insurance claims handling

Healthcare invoicing and billing

Cash handling and payment reconciliation

Front desk operations

Medical records management

Customer service excellence

Microsoft Office and healthcare systems

Clinic coordination and documentation

Education

Graduate degree in any discipline with healthcare administration qualifications

DHA license or eligibility for licensing in Dubai

Job description

AlFuttaim is seeking a Patient Relations Executive for part-time positions at HealthHub Clinics in Dubai. This role involves operational support for patients, coordinating insurance, invoicing, and maintaining exceptional customer service.

Ideal candidates are Emirati with relevant healthcare experience, strong communication skills, and a graduate degree. Join a respected healthcare network, enjoy flexible working hours, and benefit from a competitive salary package.