Patient Access Representative-Patient Access

Sheikh Shakhbout Medical City; Abu Dhabi; On-site; AED 42,000 - 60,000; Full time

Job summary

Sheikh Shakhbout Medical City is seeking an Administration Clerk to perform timely data entry of patient information, scheduling and registration activities, and handling financial details. The role requires verifying eligibility and ensuring coverage for appointments/admissions, while delivering excellent patient and staff communication.

The candidate should have 0–2 years of relevant experience and a Diploma in a related field, with a Bachelor's degree preferred.

Qualifications

• 0–2 years of relevant experience.
• Experience in a large healthcare facility is desirable.

Responsibilities

• Perform data entry of patient information, scheduling and registration.
• Verify financial eligibility and ensure documentation for scheduling/registration.
• Handle billing, reconciliation and cashier activities.
• Maintain professional appearance and deliver high-quality customer service.
• Adapt to shift work including mornings, nights, weekends and holidays.

Skills

Data entry

Customer service

Multitasking

Attention to detail

Communication

Education

Diploma in relevant field

Bachelor's degree (desirable)

Tools

HIS (Hospital Information System)

Billing software

Job description

Abu Dhabi, United Arab Emirates

Job Description

Responsible for timely and accurate data entry of patients’ information, scheduling and registration activities, and financial details. Verify financial eligibility, and takes necessary activities to insure financial coverage arranged for all patients’ appointments/Admissions. Communicates with patients, families and staff with high standards of customer services.

Responsibilities

• Maintains a professional attitude and appearance all time
• Demonstrates strong customer service skills to interact positively with external and internal customers.
• Performs scheduling/registration/admission activities. Gathers demographic, insurance, and other information from patients and accurately enters into HIS.
• Verifies financial eligibility and insures completion of supported documents/approvals upon scheduling/registration activities completion.
• Performs billing, reconciliation and cashier activities.
• Ability to multitask in a fast-paced environment.
• Develops and meets personal/team qualitative and quantitative targets
• Participates in departmental meetings and activities.
• Accepts working different shift duties according to the necessity of the operational hours, including morning and night shifts. Also during weekends and holidays.
• Participates in cross-functional teams and committees as appropriate.
• Facilitates and involves with ongoing training
• Performs any other tasks according to the job requirements.
• Liaises with other staff/departments and handles communication.
• Accountabilities
• Punctuality: attends assigned work are according to work schedule, commits to be consistently present in the work place during working hours.
• Ability to multitask and maintain strong attention to detail
• Customer service: maintains a positive attitude and high standards of customer service.
• Accuracy: accurate information collection and validation, and data entry.

Qualifications

Experience :-

Required:

• 0-2 year of relevant experience

Desired:

• Experience in large healthcare facility

Educational Qualification: Required:

• Diploma in relevant field

Desired:

• Bachelor's degree or equivalent in any relevant field

Job Info

• Job Identification 5306
• Job Category Administration
• Posting Date 09/10/2026, 09:50 AM
• Apply Before 09/30/2026, 09:49 AM
• Job Schedule Full time
• Working Type Shift
• Locations Abu Dhabi, United Arab Emirates
• Business Unit SSMC BU
• Legal Employer Sheikh Shakhbout Medical City LLC