Patient Access & Scheduling Specialist

Sheikh Shakhbout Medical City; Abu Dhabi; On-site; AED 42,000 - 60,000; Full time

Job summary

Sheikh Shakhbout Medical City is seeking an Administration Clerk to perform timely data entry of patient information, scheduling and registration activities, and handling financial details. The role requires verifying eligibility and ensuring coverage for appointments/admissions, while delivering excellent patient and staff communication.

The candidate should have 0–2 years of relevant experience and a Diploma in a related field, with a Bachelor's degree preferred.

Qualifications

• 0–2 years of relevant experience.
• Experience in a large healthcare facility is desirable.

Responsibilities

• Perform data entry of patient information, scheduling and registration.
• Verify financial eligibility and ensure documentation for scheduling/registration.
• Handle billing, reconciliation and cashier activities.
• Maintain professional appearance and deliver high-quality customer service.
• Adapt to shift work including mornings, nights, weekends and holidays.

Skills

Data entry

Customer service

Multitasking

Attention to detail

Communication

Education

Diploma in relevant field

Bachelor's degree (desirable)

Tools

HIS (Hospital Information System)

Billing software

Job description

Sheikh Shakhbout Medical City is seeking an Administration Clerk to perform timely data entry of patient information, scheduling and registration activities, and handling financial details. The role requires verifying eligibility and ensuring coverage for appointments/admissions, while delivering excellent patient and staff communication.

The candidate should have 0–2 years of relevant experience and a Diploma in a related field, with a Bachelor's degree preferred.