Patient Access & Billing Specialist

Mediclinic Group; Dubai; On-site; AED 89,000 - 134,000; Full time

Job summary

Mediclinic Parkview Hospital in Dubai invites applications for a Patient Administrator to enhance patient care by efficiently handling scheduling, registration, and related administrative tasks.

You will coordinate medical insurance, oversee billing and cash reconciliation, and strive to meet service standards for patients and colleagues. The role requires strong computer skills, familiarity with CRM and hospital information systems, and professional communication in English.

Qualifications

• Grade 12 education is required.
• Diploma or bachelor degree preferred in medical science, finance or accounting.
• 2-3 years experience in a customer service role, healthcare preferred.

Responsibilities

• Manage patient appointment scheduling and registration.
• Manage medical insurance processes and related tasks.
• Oversee billing and cash-up processes.
• Maintain high standards of patient service.

Skills

MS Office proficiency

CRM software

Hospital information systems

Knowledge of company policies

Medical insurance terminology

Medical terminology and procedures

Numerical literacy

Patient scheduling & registration

Education

Grade 12

Diploma or Bachelor in medical science/finance/accounting

Job description

Mediclinic Parkview Hospital in Dubai invites applications for a Patient Administrator to enhance patient care by efficiently handling scheduling, registration, and related administrative tasks.

You will coordinate medical insurance, oversee billing and cash reconciliation, and strive to meet service standards for patients and colleagues. The role requires strong computer skills, familiarity with CRM and hospital information systems, and professional communication in English.