Patient Admin Supervisor – Healthcare Billing & Operations

Mediclinic International; Abu Dhabi; On-site; AED 180,000 - 240,000; Full time

Job summary

Mediclinic International in Abu Dhabi is seeking a Supervising Patient Administrator to monitor and manage the delivery of patient administration services and to lead a team of patient administrators.

You will coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinic, while supporting the department or business unit manager with operational management and ensuring high service quality.

Qualifications

• Bachelor’s degree or diploma in a related field from an accredited institution.
• 2–3 years’ experience in supervisory customer service, ideally in healthcare.
• Strong MS Office, hospital information systems, and insurance terminology knowledge.

Responsibilities

• Coordinate and supervise patient administration processes.
• Oversee medical insurance, billing and cash-up at the clinic.
• Lead and manage a team of Patient Administrators.
• Support the department manager with daily operations.
• Maintain high customer service standards and service quality.
• Promote a safe, quality-focused working environment.

Skills

MS Office

Accounting principles

Hospital information systems

Medical insurance terminology

Medical terminology

Patient administration systems

English proficiency

Education

Bachelor's Degree or Diploma in related field

Job description

Mediclinic International in Abu Dhabi is seeking a Supervising Patient Administrator to monitor and manage the delivery of patient administration services and to lead a team of patient administrators.

You will coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinic, while supporting the department or business unit manager with operational management and ensuring high service quality.