Part-Time Luxury Client Services Associate - UAE National

Richemont Iberia SL; Dubai; On-site; AED 40,000 - 70,000; Part time

Benefits offered by this job

Commission

Bonus

Job summary

Cartier in Dubai is seeking a Client Service Associate on a part-time basis to deliver a seamless after-sales experience for a discerning clientele. You will act as the main contact for service inquiries, guide clients through repair processes, and support both the boutique and the watchmaker to ensure a smooth service journey.

UAE Nationals are encouraged to apply. The role requires strong communication, multi-tasking, and comfort with MS Office and CRM; English fluency is essential, with

Qualifications

• Provide exceptional after-sales service and support to clients.
• Act as the main point of contact for service-related inquiries.
• Guide clients through repair and service processes with clarity and care.
• Monitor service files and ensure timely follow-up and communication.
• Support the boutique and watchmaker in delivering a smooth service experience.
• Contribute to client satisfaction and after-sales performance.

Responsibilities

• Provide exceptional after-sales service and support to clients.
• Act as the main point of contact for service-related inquiries.
• Guide clients through repair and service processes with clarity and care.
• Monitor service files and ensure timely follow-up and communication.
• Support the boutique and watchmaker in delivering a smooth service experience.
• Contribute to client satisfaction and after-sales performance.

Skills

Communication skills

English fluency

Multitasking

Tools

MS Office

CRM

Job description

Cartier in Dubai is seeking a Client Service Associate on a part-time basis to deliver a seamless after-sales experience for a discerning clientele. You will act as the main contact for service inquiries, guide clients through repair processes, and support both the boutique and the watchmaker to ensure a smooth service journey.

UAE Nationals are encouraged to apply. The role requires strong communication, multi-tasking, and comfort with MS Office and CRM; English fluency is essential, with