Part-Time IT Support Specialist: Remote & On-site Tech Help

JobCenter

Dibba Al Fujairah

On-site

AED 41,000 - 76,000

Part time

7 days ago

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Job summary

JobCenter in Dibba-El-Fujairah, UAE is seeking a Part-time IT Support Specialist to provide technical assistance and troubleshooting for clients. The role combines remote and on-site support with a focus on customer service and timely resolutions.

Requirements include a Bachelor's degree in Computer Engineering or related field (preferred), 2+ years IT support experience, and strong knowledge of Windows, MacOS, networking, and office applications. Transportation is required.

Qualifications

Bachelor's degree in Computer Engineering or related field preferred.
Minimum 2 years’ IT support experience.
Strong knowledge of Windows, MacOS and Office applications.
Familiarity with TCP/IP, DNS and DHCP networking.
Excellent problem-solving and communication skills.
Ability to work independently or in a team.

Responsibilities

Provide remote and on-site technical support for hardware, software, and networks.
Diagnose and resolve technical issues promptly.
Install and configure computer systems, networks, printers, and peripherals.
Document procedures and resolutions for future reference.
Collaborate with team to develop solutions for complex problems.
Stay updated on technology trends and best practices.
Provide excellent customer service and address client concerns professionally.