Palace Butler

Flip retail; Abu Dhabi; On-site; AED 201,000 - 357,000; Full time

Job summary

Emirates Palace in Abu Dhabi is looking for a Royal Residence Butler to provide exceptional guest services in a luxury setting. The role includes greeting VIP guests, delivering personalized service, and coordinating with departments to ensure a seamless stay.

The ideal candidate will have 2–3 years of experience in a similar role, and will ideally speak additional languages. This is a full-time position at Emirates Palace with duties across guest areas and rooms.

Qualifications

• Ideally speaks additional languages.
• 2–3 years experience in the same role.

Responsibilities

• Assist guests to ensure a pleasant and memorable stay.
• Coordinate VIP fruit baskets and fruit delivery with the F&B team.
• Greet VIP arrivals and assist with luggage and escort guests to rooms.
• Explain room facilities and hotel services after check-in.
• Manage baggage handling with Concierge for arrivals and departures.
• Answer guest requests promptly by phone or in person and refer issues as needed.
• Provide personalized wake-up calls with tea or coffee on request.
• Assist guests with wardrobe care, packing, laundry, and dry cleaning.

Skills

Languages

Job description

Palace Butler
Position: Royal Residence Butler (Full time # 529761).Home/ Workplace: Emirates Palace, Abu Dhabi.Location: Abu Dhabi, United Arab Emirates.Marketed: 11 May 2022 Arabian Standard Time.

Key Responsibilities:

• Keep offered to supply help for any type of matter relevant to making the remain of Resort guests a pleasant and also remarkable one
• Coordinate with Area Service the distribution of fruits for VIP visitors and prepares the VIP fruit baskets
• Renew them every day until the visitor's separation
• For the VIP visitors, welcome upon arrival outside their assigned space and also offer support
• After check-in, present themselves to the visitor, companion the guest to their room and also describe room and hotel facilities as well as use help for the rest of their stay
• Coordinate baggage taking care of with Concierge areas for showing up as well as leaving visitor to guarantee secure as well as prompt delivery
• Sometimes, sign in the arriving visitor and also have a look at the departing guests in a pleasant as well as caring fashion according to the treatments as well as criteria
• Answer all guest requests as well as concerns in a friendly and also caring fashion, whether by telephone or personally, provide/receive details and take appropriate activities or refer the issues to the appropriate persons to take care of
• Offer individualized wake-up to the room with tea or coffee as per visitor requests
• Offer support to guests with footwear radiating, packing and also unpacking travel luggage, collecting and providing washing as well as completely dry cleansing
• Follow all hotel promotions, product understanding, VIP arrivals, and upcoming occasions in order to have the ability to respond to visitor demands and also concerns

Requirements:

• Ideally additionally languages
• 2- 3 Years experience in the very same filed

Applications close: 31 Jul 2022 Arabian Standard Time.