VIP Palace Butler — Luxury Guest Experience

Flip retail; Abu Dhabi; On-site; AED 201,000 - 357,000; Full time

Job summary

Emirates Palace in Abu Dhabi is looking for a Royal Residence Butler to provide exceptional guest services in a luxury setting. The role includes greeting VIP guests, delivering personalized service, and coordinating with departments to ensure a seamless stay.

The ideal candidate will have 2–3 years of experience in a similar role, and will ideally speak additional languages. This is a full-time position at Emirates Palace with duties across guest areas and rooms.

Qualifications

• Ideally speaks additional languages.
• 2–3 years experience in the same role.

Responsibilities

• Assist guests to ensure a pleasant and memorable stay.
• Coordinate VIP fruit baskets and fruit delivery with the F&B team.
• Greet VIP arrivals and assist with luggage and escort guests to rooms.
• Explain room facilities and hotel services after check-in.
• Manage baggage handling with Concierge for arrivals and departures.
• Answer guest requests promptly by phone or in person and refer issues as needed.
• Provide personalized wake-up calls with tea or coffee on request.
• Assist guests with wardrobe care, packing, laundry, and dry cleaning.

Skills

Languages

Job description

Emirates Palace in Abu Dhabi is looking for a Royal Residence Butler to provide exceptional guest services in a luxury setting. The role includes greeting VIP guests, delivering personalized service, and coordinating with departments to ensure a seamless stay.

The ideal candidate will have 2–3 years of experience in a similar role, and will ideally speak additional languages. This is a full-time position at Emirates Palace with duties across guest areas and rooms.