Ophthalmology Clinic Operations Leader - UAE

Sharif Eye Centers; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Sharif Eye Centers in Dubai Healthcare City seeks an experienced Clinic Operations Manager to lead daily clinical and administrative operations, ensuring smooth patient flow and high service quality. You will supervise clinical, reception, and administrative teams and align processes with DHCC regulations.

The role requires strong leadership, problem-solving, organization, and fluency in English (Arabic an advantage).

Responsibilities

• Oversee daily clinical and administrative operations of the eye center and ensure smooth patient flow.
• Lead and supervise clinical, reception, and administrative teams.
• Monitor operational performance, productivity, patient flow, and KPIs.
• Manage doctors’ schedules, staffing, and resource utilization.
• Ensure DHCC regulations, licensing requirements, and quality standards are met.
• Coordinate with medical, HR, finance, marketing, and other departments.
• Identify operational gaps and implement continuous improvement initiatives.
• Maintain high standards of patient experience, service quality, and efficiency.
• Prepare regular operational and performance reports for senior management.

Job description

Sharif Eye Centers in Dubai Healthcare City seeks an experienced Clinic Operations Manager to lead daily clinical and administrative operations, ensuring smooth patient flow and high service quality. You will supervise clinical, reception, and administrative teams and align processes with DHCC regulations.

The role requires strong leadership, problem-solving, organization, and fluency in English (Arabic an advantage).