Operations Support / Customer Service Representative

applydubaijob.com; Dubai; On-site; AED 45,000 - 78,000; Full time

Job summary

Beyond Miles Shipping Line L.L.C. (BMSL) in Dubai, UAE, is seeking an Operations Support / Customer Service Representative to join its expanding team.

If you have a customer-focused mindset and a willingness to learn in a fast-paced shipping environment, apply now. The role involves supporting daily shipping operations, assisting customers, coordinating with internal teams, and maintaining records to ensure smooth workflow.

Qualifications

• Education & Experience: Diploma or Bachelor Degree in Business Administration, Logistics, Supply Chain, or related field.
• Shipping, logistics or customer service experience is an advantage.
• Strong communication and interpersonal skills; ability to adapt in a fast-paced environment.

Responsibilities

• Support daily shipping and logistics operations.
• Assist customers with inquiries and provide timely responses.
• Coordinate with internal teams to ensure smooth workflow.
• Maintain accurate records and support administrative activities.
• Provide professional customer service and operational assistance.

Skills

Shipping & logistics experience

Customer service

Communication skills

Adaptability

Positive attitude

Education

Diploma or Bachelor Degree in Business Administration/Logistics/Supply Chain

Job description

Job Title: Operations Support / Customer Service Representative

Employer: Beyond Miles Shipping Line L.L.C. (BMSL)

Job Location: Dubai, United Arab Emirates

Employment Type: Full Time

Salary: AED 4,000 – 7,000 (as estimated in source posting)

Candidate Prerequisites

• Shipping & Logistics Experience an Advantage
• Customer Service & Communication
• Fast-Paced Environment Adaptability
• Positive, Growth-Oriented Attitude

Position Summary

Beyond Miles Shipping Line L.L.C. (BMSL) is expanding its Dubai team and is looking for motivated professionals to join the shipping and logistics industry.

The company is hiring for Operations Support and Customer Service Representative positions. If you have relevant experience or the right attitude and willingness to grow, you’re encouraged to apply.

This opportunity is ideal if you’re looking to build your career in a professional logistics environment.

Core Accountabilities

• Support daily shipping and logistics operations.
• Assist customers with inquiries and provide timely responses.
• Coordinate with internal teams to ensure smooth workflow.
• Maintain accurate records and support administrative activities.
• Provide professional customer service and operational assistance.

Skills & Experience Required

Education & Experience: Diploma or Bachelor Degree holder in Business Administration, Logistics, Supply Chain, or a related field (as estimated in source posting); prior experience not specified in source posting, though shipping, logistics, or customer service experience is an advantage.

Technical Proficiency: Ability to work in a fast-paced shipping and logistics environment.

Core Competencies: Strong communication and interpersonal skills; positive attitude with willingness to learn and grow.