Operations Specialist

Pierre Fabre group; Dubai; On-site; AED 900,000 - 1,300,000; Full time

Job summary

Pierre Fabre group in the Middle East is seeking a senior operations leader responsible for direct or functional management of operations across ISP countries in the region. You will oversee Demand and Procurement, Customer Relationship and Distribution, and Project Management, collaborating with regional leaders to drive vision, performance, and adherence to OTIF and safety standards.

This role coordinates with BUI-ISP Directors and supports rollout of global processes while ensuring local

Responsibilities

• Manage operations for the Middle East ISP countries, directly or functionally.
• Oversee Demand and Procurement Management, Customer Relationship and Distribution Management, and Project Management within the department.
• Collaborate with the Regional Operations Manager MEART and the BUI Directors for ME to develop the vision and priorities for local operations.
• Be responsible for the performance and organisation/maintenance of local operations: objectives defined in terms of TIFI/OTIF, forecast reliability, stock levels, service costs, health, safety and the environment, and the implementation of processes and projects led by Operations (and others as required).
• Define the local operations strategy and action plan with the MEART Regional Operations Manager to achieve the objectives.
• Roll out all global processes and best practices locally, and monitor their adoption to enhance the added value of the function.
• Ensure the success of local operational projects.
• Collaborate with the BUI-ISP Directors to ensure local operations and customer satisfaction.
• Ensure communication with BUI, Finance, HR, QRVI and IT at a local level, and with the Operations departments where necessary (including in the event of significant logistical challenges)

Job description

Your mission

• Responsible for the direct or functional management of operations for the Middle East ISP countries
• Operations comprise Demand and Procurement Management, Customer Relationship and Distribution Management, and Project Management within the department
• In collaboration with the Regional Operations Manager MEART and the BUI Directors for ME, develop the vision and priorities for local operations
• Responsible for the performance and organisation/maintenance of local operations: objectives defined in terms of TIFI/OTIF, forecast reliability, stock levels, service costs, health, safety and the environment, and the implementation of processes and projects led by Operations (and others as required)
• Define the local operations strategy and action plan with the MEART Regional Operations Manager to achieve the objectives
• Roll out all global processes and best practices locally, and monitor their adoption to enhance the added value of the function
• Ensure the success of local operational projects
• Collaborate with the BUI-ISP Directors to ensure local operations and customer satisfaction
• Ensure communication with BUI, Finance, HR, QRVI and IT at a local level, and with the Operations departments where necessary (including in the event of significant logistical challenges)