Operations Manager

Embajada de Suiza para España y Andorra; Sharjah; On-site; AED 167,000 - 290,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Medical insurance

Leave benefits

Training opportunities

Leadership development

Career growth

Supportive environment

Project leadership

Strategic planning exposure

Job summary

Embajada de Suiza para España y Andorra in the United Arab Emirates seeks an experienced Operations Manager to oversee daily operations, drive performance, and ensure cost-effective processes. The role requires leading multiple departments, developing strategic plans, and delivering measurable improvements across functions.

The ideal candidate will have a Bachelor's degree in business or operations management, 5-8 years of leadership experience, and a proven track record in budgeting, planning,

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• 5-8 years of relevant experience in operations management or business administration.
• Proven experience managing teams, departments, and business operations.
• Strong knowledge of operational planning, budgeting, and performance management.
• Excellent leadership, problem-solving, and decision-making skills.
• Ability to manage multiple projects and priorities effectively.
• Strong communication, negotiation, and interpersonal abilities.
• Proficiency in Microsoft Office and business management systems.
• Master's degree or professional management certification is an advantage.

Responsibilities

• Oversee daily business operations and ensure efficient workflow across departments.
• Develop and implement operational strategies aligned with company objectives.
• Establish performance targets, operational standards, and KPIs.
• Manage department budgets, resources, and operating expenses.
• Identify operational challenges and implement effective solutions.
• Monitor productivity, service quality, and overall business performance.
• Lead, motivate, and supervise operational teams and department managers.
• Coordinate with senior management to support business planning and decision-making.
• Review existing processes and introduce improvements to increase efficiency.
• Ensure company policies, procedures, and operational standards are followed.
• Manage supplier relationships, service providers, and operational agreements.
• Prepare operational reports and present performance updates to senior management.
• Support business expansion, process development, and organizational growth.
• Identify potential risks and develop appropriate operational contingency plans.

Skills

Leadership

Decision making

Communication

Negotiation

Interpersonal skills

Budgeting

Project management

Data analysis

Operational planning

Organizational skills

Multitasking

Problem solving

Education

Bachelor's degree in Business Administration or Operations Management

Master's degree or professional management certification (advantage)

Tools

MS Office

Business management systems

Job description

Lead Operations. Improve Performance. Drive Business Excellence!

We are seeking an experienced, proactive, and results-driven Operations Manager to oversee daily business activities and ensure smooth, efficient, and cost-effective operations. The ideal candidate will have strong leadership abilities, excellent organizational skills, and a proven track record of improving operational performance.

• Oversee daily business operations and ensure efficient workflow across departments.
• Develop and implement operational strategies aligned with company objectives.
• Establish performance targets, operational standards, and key performance indicators (KPIs).
• Manage department budgets, resources, and operating expenses.
• Identify operational challenges and implement effective solutions.
• Monitor productivity, service quality, and overall business performance.
• Lead, motivate, and supervise operational teams and department managers.
• Coordinate with senior management to support business planning and decision-making.
• Review existing processes and introduce improvements to increase efficiency.
• Ensure company policies, procedures, and operational standards are followed.
• Manage supplier relationships, service providers, and operational agreements.
• Prepare operational reports and present performance updates to senior management.
• Support business expansion, process development, and organizational growth.
• Identify potential risks and develop appropriate operational contingency plans.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 5-8 years of relevant experience in operations management or business administration.
• Proven experience managing teams, departments, and business operations.
• Strong knowledge of operational planning, budgeting, and performance management.
• Excellent leadership, problem-solving, and decision-making skills.
• Ability to manage multiple projects and priorities effectively.
• Strong communication, negotiation, and interpersonal abilities.
• Proficiency in Microsoft Office and business management systems.
• Ability to analyze operational data and develop practical improvement strategies.
• Strong organizational skills and attention to detail.
• Master's degree or professional management certification is an advantage.

What We Offer

• Competitive monthly salary package.
• Performance-based bonuses and incentives.
• Medical insurance and leave benefits in accordance with applicable UAE requirements.
• Professional training and leadership development opportunities.
• Career advancement and senior management opportunities.
• Supportive and collaborative working environment.
• Opportunity to lead important operational projects.
• Exposure to strategic business planning and organizational development.
• Opportunity to contribute to long-term business growth.