Operations Manager (Ukrainian Language)

SFORS; Dubai; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Competitive and performance-aligned 0-

Clear opportunities for long-term core

High-trust, collaborative ownership

Direct exposure to business decision‑m

Corporate housing access - Cyprus (Lár

Comprehensive health insurance and MOC

Psychological support program (up to 4

Partial reimbursement for external 교육

Full access to internal educational,文化

Job summary

SFORS, a proprietary trading firm, seeks an Operations Manager to join the Risk Management Department and strengthen risk governance across trading activities. This role emphasizes monitoring activity, managing incidents, and maintaining robust processes.

You will develop and enforce SOPs, coordinate with traders and operations teams, and elevate high-risk scenarios to protect firm capital while enabling efficient operations in a fast-moving market environment.

Qualifications

• Experience in operational or technical support roles.
• Hands-on experience with ticketing systems and issue resolution.
• Ability to create and maintain operational documentation.
• Strong verbal and written communication skills.
• Proactive, autonomous, and able to work independently.
• Basic knowledge of trading is a strong plus.

Responsibilities

• Monitor trading activity and ensure it follows risk limits and internal policies.
• Manage tickets and ensure timely resolution.
• Create and maintain operational documentation, including SOPs and checklists.
• Handle operational issues and coordinate resolution with relevant teams.
• Identify unusual or high-risk situations and elevate when needed.
• Share risk-related updates with traders, broker management and operations teams.

Skills

Operational support

Ticketing systems

Documentation

Communication skills

Self-motivated

Analytical skills

Trading knowledge

Job description

SFORS trades in the global financial markets and are among the key proprietary trading players and pre-market trading leaders.

Our company owes its 20 years of success in the stock market to constantly investing in talent development, trading technologies, progressive risk management models, and effective trading strategies - all of which drive trader success. SFORS operates exclusively with proprietary funds, without any third-party investments.

We are looking for a Operations Manager to join our Risk Management Department and help ensure effective risk management across our trading activities.

Core Responsibilities:

• Monitor trading activity and ensure it follows risk limits and internal policies.
• Manage tickets and make sure they are resolved on time.
• Create and maintain operational documentation, including instructions, SOPs, and checklists.
• Handle operational issues and coordinate their resolution with relevant teams.
• Identify unusual or high-risk situations and elevate them when needed.
• Share risk-related updates with traders, broker management, and operations teams.

Skills & Qualifications:

• Background in operational or technical support.
• Hands-on experience with ticketing systems and operational issue resolution.
• Experience creating and maintaining operational documentation and instructions.
• Strong verbal and written communication skills.
• Proactive and self-motivated, with the ability to work independently.
• Good analytical and problem-solving skills.
• Basic knowledge of trading is a strong plus.

What We Offer:

• Competitive and performance-aligned compensation package
• Clear opportunities for long-term professional growth and strategic career development
• A high-trust, collaborative environment with strong ownership culture
• Direct exposure to business decision-making and impact at scale

In addition, we provide:

• Corporate housing access - up to 2-3 weeks per year of free accommodation in Larnaca (Cyprus) for vacations, business trips, or work-related travel
• Comprehensive health insurance, including annual medical check-ups
• Psychological support program (up to 4 sessions per month)
• Partial compensation for tennis training, gym memberships, other sports activities, rehabilitation, massages, and participation in competitions (including international events)
• Partial reimbursement for external professional education and certifications
• Full access to internal educational, cultural, and entertainment initiatives