Director of Operations

CS & Clarks; Dubai; On-site; AED 300,000 - 420,000; Full time

Benefits offered by this job

Family Benefits

Job summary

CS & Clarks in Dubai seeks a Director of Operations to drive operational excellence across the group. Reporting to the CEO, you will develop strategies, mentor Operations Managers, and lead cross-functional initiatives to meet business objectives.

You will establish KPIs, oversee budgets, optimize costs, and ensure compliance. The role demands strong leadership, analytical mindset, and excellent communication to align departments like HR, Finance and Marketing.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field.
• MBA or equivalent advanced degree preferred.
• At least 5 years in a leadership capacity overseeing multi-industry operations.

Responsibilities

• Strategic Leadership: Develop and implement operational strategies aligned with group goals; guide Operations Managers to ensure effective execution.
• Performance Management: Establish and monitor KPIs for efficiency, productivity, and profitability; analyze data and provide insights.
• Team Oversight and Development: Lead, mentor, and support Operations Managers; foster continuous improvement and training; manage budgets with Finance.
• Stakeholder Collaboration: Liaise between CEO and Operations Managers; collaborate with HR, Finance, Marketing; ensure risk mitigation and continuity.

Skills

Leadership

Strategic thinking

Operations management

Analytical skills

Communication

Education

Bachelor's degree in Business Administration

MBA

Job description

Management Full Time Dubai, United Arab Emirates

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Job Description

Reporting directly to the CEO, the role requires ensuring operational excellence, implementing best practices, and driving the achievement of business objectives.

The Director of Operations provides leadership, objectives and manages directly the Operations Managers' achievements across the Group.

Key Responsibilities

1. Strategic Leadership:

• Develop and implement operational strategies in alignment with the Group's overall vision and goals.


• Lead and guide Operations Managers across the Group to ensure consistent and effective execution of business strategies.


• Identify opportunities for operational improvement and innovation within the Group’s industries.

2. Performance Management:

• Establish and monitor KPIs for operational efficiency, productivity, and profitability.


• Analyze operational performance data, providing insights and recommendations to the CEO and executive team.


• Ensure compliance with industry regulations and company policies.

3. Team Oversight and Development:

• Provide leadership, mentorship, and support to Operations Managers across all business units.


• Foster a culture of continuous improvement, collaboration, and accountability.


• Facilitate training programs to enhance team capabilities and operational skills.


• Work closely with the Finance team to prepare and manage operational budgets.


• Optimize resources and control operational costs without compromising quality.


• Review and approve major capital expenditures and operational investments.

5. Stakeholder Collaboration:

• Act as a liaison between the CEO and Operations Managers, ensuring alignment on strategic objectives.


• Collaborate with department heads (e.g., HR, Finance, Marketing) to support cross-functional initiatives.


• Represent the Operations function in executive meetings and external engagements when required.


• Identify potential risks in operational processes and develop mitigation strategies.


• Ensure business continuity plans are in place and regularly tested.

Qualifications

Education: Bachelor's degree in Business Administration, Operations Management, or related field.

MBA or equivalent advanced degree preferred.

Experience: At least 5 years in a leadership capacity overseeing multi-industry operations.

Education: Bachelor's degree in Business Administration, Operations Management, or related field. MBA or equivalent advanced degree preferred. Experience: At least 5 years in a leadership capacity overseeing multi-industry operations. Skills:
Proven ability to lead and influence cross-functional teams.
Strong analytical, problem-solving, and decision-making skills.
Excellent communication and interpersonal abilities.

Skills

Packaged offered with Family Benefits

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