Operation Manager

Tietoevry Corp.; Dubai; On-site; AED 63,000 - 77,000; Full time

Benefits offered by this job

Competitive salary AED 70,000

Health insurance

Professional development

Dynamic work environment

Flexible working arrangements

Job summary

Tietoevry Corp. in Dubai seeks an experienced Operations Manager to oversee daily operations, align services with strategic objectives, and lead a high-performing team.

The role requires a Bachelor’s degree, 12–17 years of experience, strong leadership, and proficiency with project management practices; UAE work experience preferred. You will partner with cross-functional teams, monitor metrics, manage budgets, and ensure regulatory compliance while fostering continuous improvement.

Qualifications

• Bachelor’s degree in business administration, management, or a related field.
• Strong understanding of operational management principles and practices.
• Excellent leadership and team management skills.
• Proficient in project management methodologies and tools.
• Analytical and problem-solving abilities.
• Outstanding communication and interpersonal skills.
• 12–17 years of experience in operations management or a related field.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage and optimize daily operations to enhance efficiency and effectiveness
• Develop and implement operational policies and procedures to support business goals
• Oversee budgets, forecasts, and financial performance to ensure profitability
• Collaborate with cross-functional teams to streamline processes and improve service delivery
• Monitor operational performance metrics and identify areas for improvement
• Lead, mentor, and develop a high-performing operations team
• Ensure compliance with industry standards and regulatory requirements
• Foster a culture of continuous improvement and innovation within the team

Skills

Operational management

Budgeting/financial analysis

Team leadership

Project management

Data analysis

Communication

Problem solving

Adaptability

Strategic planning

Risk management

Customer service optimization

Education

Bachelor's degree in business administration/management

Master’s degree (preferred)

Tools

Project management tools

Job description

At Tietoevry, we are committed to delivering exceptional administrative and support services that empower our clients and enhance their operations. We are currently seeking an Operation Manager to join our dynamic team in Dubai, UAE. This role is essential for overseeing the daily operations and ensuring that our services align with the strategic objectives of the organization.

Key Responsibilities:

• Manage and optimize daily operations to enhance efficiency and effectiveness
• Develop and implement operational policies and procedures to support business goals
• Oversee budgets, forecasts, and financial performance to ensure profitability
• Collaborate with cross-functional teams to streamline processes and improve service delivery
• Monitor operational performance metrics and identify areas for improvement
• Lead, mentor, and develop a high-performing operations team
• Ensure compliance with industry standards and regulatory requirements
• Foster a culture of continuous improvement and innovation within the team

Requirements & Skills:

• Bachelor’s degree in business administration, management, or a related field
• Strong understanding of operational management principles and practices
• Excellent leadership and team management skills
• Proficient in project management methodologies and tools
• Exceptional analytical and problem-solving abilities
• Outstanding communication and interpersonal skills
• 12-17 years of experience in operations management or a related field
• Ability to work in a fast-paced and dynamic environment

Preferred Qualifications:

• Master’s degree in a relevant field
• Experience in the administrative and support services industry
• Familiarity with performance management systems and metrics
• Certification in project management or operations management

Candidate Preferences:

• Preferred nationality: Emirati

Benefits / Why Join Us:

• Competitive salary package of AED 70,000
• Comprehensive health insurance coverage
• Opportunities for professional development and career advancement
• Dynamic and inclusive work environment
• Engaging company culture that values innovation and teamwork
• Flexible working arrangements to promote work-life balance

Skills Summary

Core Technical Skills:

• Operational management
• Budgeting and financial analysis
• Project management
• Process improvement methodologies
• Data analysis and reporting
• Compliance management
• Performance metrics development
• Team leadership
• Strategic planning
• Quality assurance
• Supply chain management
• Resource allocation
• Risk management
• Customer service optimization
• Training and development

Soft Skills:

• Leadership
• Problem-solving
• Effective communication
• Adaptability
• Collaboration
• Critical thinking
• Time management
• Decision-making

Suggested Tags:

Operations Manager, Administrative Services, Team Leadership, Process Improvement, Project Management, Financial Performance, Compliance, Performance Metrics, Strategy Development, Continuous Improvement, Resource Management, Risk Management, UAE Jobs, Tietoevry Careers, Emirati Talent