Operations Lead (Remote) for Fast-Growth E‑Commerce

Katana Group; Dubai; Remote; AED 250,000 - 420,000; Full time

Benefits offered by this job

Full remote flexibility (international

Long-term role with autonomy

Career evolution (Ops Head of Ops COO)

Ambitious and dynamic founder/team

Job summary

Katana Group is seeking an operations manager to oversee daily operations across the company from a fully remote setup. You will coordinate internal teams, ensure timely execution of orders, and drive SOPs to scale the business globally.

The role demands hands-on experience in e-commerce operations, strong organizational skills, and excellent English communication. Long-term, full-time position with high autonomy and strategic impact.

Qualifications

• Real experience in e-commerce operations.
• Organized, reliable and execution-focused.
• Experience in team management and recruitment.
• Fluent English communication.

Responsibilities

• Oversee daily operations across the company.
• Coordinate internal teams (support, creative, logistics, media buyers).
• Ensure smooth execution of orders, customer support workflows and timelines.
• Implement processes, SOPs and operational improvements.
• Monitor KPIs and maintain operational dashboards.

Skills

E-commerce operations

Team management

Problem solving

Organization & execution

English fluency

Tools

Shopify

Notion

Slack

Job description

Katana Group is seeking an operations manager to oversee daily operations across the company from a fully remote setup. You will coordinate internal teams, ensure timely execution of orders, and drive SOPs to scale the business globally.

The role demands hands-on experience in e-commerce operations, strong organizational skills, and excellent English communication. Long-term, full-time position with high autonomy and strategic impact.