E-Commerce Commercial & Operations Manager

Altara Group; Dubai; On-site; AED 360,000 - 520,000; Full time

Job summary

Altara Group in Dubai seeks an experienced E-Commerce Commercial & Operations Manager to lead online sales strategy, growth, and customer experience across Shopify stores in the UAE and international markets. You will own website performance, supplier relationships, inventory planning, and digital sales to drive revenue.

You will build cross-functional partnerships with marketing, logistics, and product teams; oversee product pages, pricing, SEO and conversions; manage China-sourced suppliers

Qualifications

• Bachelor's degree in Business, Marketing, E-Commerce, or related field.
• Experience in China sourcing.
• Native or near-native English proficiency is required.
• Minimum 7 years of e-commerce experience, including at least 3 years in a leadership role.
• Strong experience managing Shopify stores and online sales growth.
• Experience working with overseas suppliers, preferably in China.
• Strong knowledge of e-commerce operations, inventory management, SEO, and digital marketing.
• Proficient in analytics, reporting, and Microsoft Excel.
• Excellent leadership, communication, and project management skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Develop and execute e-commerce growth strategies to achieve sales and profitability targets.
• Oversee Shopify store operations, including product management, pricing, inventory, and merchandising.
• Manage relationships with China-based suppliers and manufacturers for sourcing, production, and replenishment.
• Monitor sales performance, customer behavior, and website analytics to drive continuous improvement.
• Lead new product launches and optimize product pages, SEO, and conversion rates.
• Collaborate with marketing, logistics, and operations teams to ensure seamless customer experience.
• Conduct market and competitor analysis to identify growth opportunities.
• Prepare performance reports, forecasts, and strategic recommendations for management.
• Lead and mentor the e-commerce team.

Skills

Leadership

English proficiency

Project management

Analytical thinking

Communication

Education

Bachelor's degree in Business/Marketing/E-Commerce

Tools

Shopify

MS Excel

Job description

E-Commerce Commercial & Operations Manager will lead the company's online sales strategy, operations, and growth across Shopify stores in the UAE and international markets. This role will oversee website performance, supplier relationships, digital sales, inventory planning, and customer experience to drive revenue and business expansion.

Key Responsibilities:

• Develop and execute e-commerce growth strategies to achieve sales and profitability targets.
• Oversee Shopify store operations, including product management, pricing, inventory, and merchandising.
• Manage relationships with China-based suppliers and manufacturers for sourcing, production, and replenishment.
• Monitor sales performance, customer behavior, and website analytics to drive continuous improvement.
• Lead new product launches and optimize product pages, SEO, and conversion rates.
• Collaborate with marketing, logistics, and operations teams to ensure seamless customer experience.
• Conduct market and competitor analysis to identify growth opportunities.
• Prepare performance reports, forecasts, and strategic recommendations for management.
• Lead and mentor the e-commerce team.

Requirements:

• Bachelor's degree in Business, Marketing, E-Commerce, or related field.
• Experience in China sourcing
• Native or near-native English proficiency is required
• Minimum 7 years of e-commerce experience, including at least 3 years in a leadership role.
• Strong experience managing Shopify stores and online sales growth.
• Experience working with overseas suppliers, preferably in China.
• Strong knowledge of e-commerce operations, inventory management, SEO, and digital marketing.
• Proficient in analytics, reporting, and Microsoft Excel.
• Excellent leadership, communication, and project management skills.
• Ability to thrive in a fast-paced environment.