Operations Intern, Pre-Onboarding

qlub; Dubai; On-site; AED 11,000 - 33,000; Part time

Job summary

qlub is scaling fast across markets worldwide, and we look for people who take real ownership of their work. As our next Operations Intern, Pre-Onboarding, you’ll help drive our growth in owning the pre-onboarding journey: building, shipping, and delivering results from day one.

You’ll work closely with operators and partners to turn frictionless payments into real growth for restaurants. If you thrive in a fast-moving, build-from-scratch environment, this role is for you.

Qualifications

• Basic understanding of operations and processes, with strong attention to detail and a willingness to learn.
• Fluency in English is a must.

Responsibilities

• Operational Excellence: Own and improve day‑to‑day operational processes to ensure smooth, efficient, and scalable execution.
• Coordinate with cross-functional teams including Sales, Account Management, Product, to resolve operational issues and ensure smooth execution.
• Ensure timely execution of operational tasks with a focus on accuracy, quality and scalability.
• Process Improvement: Deliver 2–3 measurable process improvements that can reduce operational workload, improve efficiency or enhance the overall customer experience.

Skills

Fluent English

Operations experience

Job description

Why qlub

The end of a great meal shouldn't be the slow part. Waiting for the check, finding someone to take payment, splitting a bill by hand. qlub removes that friction. Guests scan a QR code and pay in seconds. No app, no download, no waiting.

From Pay-at-Table and Digital Menus to Order-and-Pay, Payment Links, and SoftPOS terminals, we handle the full payment experience so restaurants can focus on what they do best: great hospitality. Less friction means faster table turnover, smoother operations, and higher profit.

We’re a fast-scaling fintech backed by Mastercard, Mubadala, e& and Shorooq. $72M raised, live across multiple markets worldwide, and headcount doubled in the past year. We’re building the teams that take us to the next stage.

The role

qlub is scaling fast across markets worldwide, and we look for people who take real ownership of their work. As our next Operations Intern, Pre-Onboarding, you’ll help drive our growth in owning the pre-onboarding journey: building, shipping, and delivering results from day one. You’ll work closely with operators and partners to turn frictionless payments into real growth for restaurants. If you thrive in a fast-moving, build-from-scratch environment, this role is for you.

What you’ll own

• Operational Excellence: Own and improve day‑to‑day operational processes to ensure smooth, efficient, and scalable execution.

• Coordinate with cross-functional teams including Sales, Account Management, Product, to resolve operational issues and ensure smooth execution.

• Ensure timely execution of operational tasks with a focus on accuracy, quality and scalability.

• Process Improvement: Deliver 2–3 measurable process improvements that can reduce operational workload, improve efficiency or enhance the overall customer experience.

Who you are

• You’ve done this before in a fast-moving, high-growth environment
• You move fast and make strong decisions with incomplete information
• You take real ownership and think like an operator, not a coordinator
• You’re energized by hard problems in payments, hospitality, and customer experience

What you’ll need

• Basic understanding of operations and processes, with strong attention to detail and a willingness to learn.
• Fluency in English is a must

Nice to have

• Experience in payments, fintech, hospitality tech, or a high-growth marketplace

What we offer

• Real ownership over products that impact millions of diners and thousands of restaurants globally
• The opportunity to solve challenging problems in payments, hospitality, and customer experience
• A fast-moving environment where great ideas quickly become reality
• Close collaboration with experienced operators, builders, and industry experts
• A chance to leave a visible mark on one of the fastest-growing restaurant technology companies globally

Ready to build? Join us and help shape how the world pays at the table. If that excites you.