Operations Executive – Employee Benefits Department

applydubaijob.com; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Al Himayah Insurance Brokers is seeking a detail-oriented Operations Executive to support its Employee Benefits Department in Dubai. The role involves policy administration, claims processing, coordination with clients and insurers, and compliance with UAE insurance regulations.

Candidates with previous experience working for an insurance broker are preferred. Strong communication and data-management skills are essential to succeed in this fast-paced environment.

Qualifications

• Bachelor's degree in a relevant field.
• Previous medical insurance operations experience.
• Insurance-broker experience preferred.
• Strong communication, analytical, and problem-solving skills.
• Excellent organizational abilities and attention to detail.
• Knowledge of medical insurance operations, employee-benefits administration, ERP systems, data management, CBUAE regulations, policy administration, and claims processing.

Responsibilities

• Manage policy onboarding and process endorsements accurately.
• Handle reimbursement claims and pre-approval requests in a timely manner.
• Coordinate with clients, insurers, and internal departments.
• Maintain accurate records and manage data in ERP systems.
• Ensure compliance with CBUAE regulations and applicable insurance guidelines.
• Support daily employee-benefits operations while maintaining service standards.
• Monitor operational processes and contribute to service improvements.

Skills

Insurance operations

Client coordination

ERP systems

Data management

Communication

Problem solving

Education

Bachelor's in Medical

Bachelor's in Business Administration

Bachelor's in Risk Management

Tools

ERP systems

Job description

Job Title: Operations Executive – Employee Benefits Department

Company: Al Himayah Insurance Brokers

Industry: Insurance / Insurance Brokerage

Employment Type: Full Time

Location: Dubai, United Arab Emirates

Experience: Medical insurance operations experience; insurance-broker experience preferred

Qualification: Bachelor’s Degree in Medical, Business Administration, Risk Management, or a related field

Salary: AED 5,000–8,000 per month (estimated)

Role Overview

Al Himayah Insurance Brokers is seeking a detail-oriented Operations Executive to support its Employee Benefits Department. The role involves policy administration, claims processing, coordination with clients and insurers, and compliance with UAE insurance regulations.

Candidates with previous experience working for an insurance broker are preferred.

Key Responsibilities

• Manage policy onboarding and process endorsements accurately
• Handle reimbursement claims and pre-approval requests in a timely manner
• Coordinate with clients, insurers, and internal departments
• Maintain accurate records and manage data in ERP systems
• Ensure compliance with CBUAE regulations and applicable insurance guidelines
• Support daily employee-benefits operations while maintaining service standards
• Monitor operational processes and contribute to service improvements

Requirements

• Bachelor’s Degree in Medical, Business Administration, Risk Management, or a related field
• Previous medical insurance operations experience
• Insurance-broker experience is highly preferred
• Strong communication, analytical, and problem-solving skills
• Excellent organizational abilities and attention to detail
• Commitment to exceptional client service and operational excellence
• Knowledge of medical insurance operations, employee-benefits administration, ERP systems, data management, CBUAE regulations, policy administration, and claims processing