Operations Executive - Automotive Business Operations

AlFuttaim; Dubai; Vor Ort; AED 60.000 - 100.000; Vollzeit

Zusammenfassung

Al-Futtaim Automotive is seeking an experienced Operations Executive to support administrative, systems and sales operations across its automotive business in Dubai. The role emphasizes improving operational efficiency, vendor coordination and ensuring readiness for new locations.

You will coordinate cross-functional activities and support SAP system enhancements to maintain business continuity. The candidate should have a minimum of five years in administrative operations management, strong

Qualifikationen

• Bachelor's degree in Business Administration or Business Management.
• Minimum 5 years in administrative operations management.
• Experience coordinating complex administrative and operational processes.
• Knowledge of sales administration and cross-functional operations.

Aufgaben

• Coordinate administrative and operational activities across multiple automotive units and locations.
• Support daily operations through planning and cross-functional coordination.
• Manage sales administration, systems, vendors and stakeholders.
• Identify process inefficiencies and drive improvements.
• Maintain accurate operational records and ensure compliance with procedures.
• Monitor readiness and performance against service standards.
• Coordinate SAP-related system enhancements and change management.
• Oversee end-to-end vehicle delivery and trade-in administration.
• Ensure vendor onboarding and PO setup within timelines.

Kenntnisse

Communication skills

Organizational skills

Problem-solving

Stakeholder engagement

Cross-functional teamwork

Attention to detail

Initiative

PO administration

Ausbildung

Bachelor's degree in Business Administration or Business Management

Jobbeschreibung

Operations Executive - Automotive Business Operations Job Snapshot - Role: Operations Executive - Location: Dubai, United Arab Emirates - Industry: Automotive - Function: Administrative - Experience: Minimum 5 years in administrative operations management - Job Type: Full Time - Work Arrangement: On-site Position Overview Al-Futtaim Automotive is seeking an experienced Operations Executive to support administrative, systems and sales operations across its automotive business in Dubai, United Arab Emirates. The role focuses on improving operational efficiency, maintaining business continuity and coordinating activities across multiple brands, business units and locations. The successful candidate will support SAP system enhancements, manage sales administration processes, coordinate new location readiness and oversee purchase order administration and vendor engagement. The Operations Executive will also contribute to inventory flow management, used vehicle procurement, pricing governance, fleet utilization and Charger business operations. This position requires strong cross-functional coordination, attention to detail and the ability to manage operational priorities while meeting service level agreements, financial targets and business requirements.

Job Details - Country: United Arab Emirates - City: Dubai - Industry: Automotive - Function: Administrative - Salary: Not disclosed - Gender: No Preference - Candidate Nationality: Not specified - Job Type: Full Time - Work Arrangement: On-site

Key Responsibilities

• Business Operations and Administration - Coordinate administrative and operational activities across multiple automotive business units and locations.
• Support the efficient execution of daily business operations through effective planning and cross-functional coordination.
• Manage operational requirements involving sales administration, systems, vendors and internal stakeholders.
• Identify process inefficiencies and coordinate appropriate improvement initiatives.
• Maintain accurate operational records and support compliance with relevant business procedures.
• Ensure operational activities remain aligned with business objectives and established service standards.
• Monitor outstanding operational matters and coordinate their timely resolution.
• SAP Systems and Change Management - Support the implementation of SAP and other business system enhancements across relevant functions.
• Coordinate change management activities associated with system improvements and operational updates.
• Work with business and technical stakeholders to support seamless system integration.
• Identify potential operational disruptions associated with system changes and coordinate appropriate responses.
• Monitor system readiness before the implementation of new processes or business activities.
• Support business continuity throughout system enhancement and transition activities.
• Coordinate user and stakeholder requirements to ensure system changes support operational needs.
• Sales Operations Administration - Manage end-to-end administrative processes supporting automotive sales operations.
• Coordinate outbound vehicle delivery administration to support accurate and timely processing.
• Oversee administrative activities related to vehicle trade-ins.
• Maintain appropriate tracking of used vehicles throughout their operational lifecycle.
• Coordinate with relevant departments to resolve vehicle processing issues.
• Support compliance with applicable sales administration procedures and operational requirements.
• Maintain accurate records and minimize errors in vehicle-related transactions.
• Identify opportunities to improve the efficiency and reliability of sales administration workflows.
• New Location Operational Readiness - Coordinate operational preparation for new automotive business locations.
• Work with cross-functional teams to align systems, infrastructure and vendor requirements.
• Support the completion of system setup activities before new locations become operational.
• Coordinate infrastructure readiness with relevant internal stakeholders.
• Ensure vendor onboarding and purchase order arrangements are completed within required timelines.
• Track outstanding readiness requirements and follow up with responsible teams.
• Support the achievement of complete systems readiness before operational go-live.
• Escalate issues that could delay the successful launch of new locations.
• Purchase Order and Vendor Management - Oversee centralized purchase order administration across business units and locations.
• Coordinate purchase order setup and processing requirements with relevant stakeholders.
• Maintain effective communication with vendors to support daily operational activities.
• Support timely vendor onboarding and enablement.
• Monitor vendor-related issues that could affect operational continuity.
• Coordinate corrective actions to minimize delays associated with vendor requirements.
• Support accurate documentation and efficient purchase order workflows.
• Monitor operational expenditure against relevant budget requirements.
• Multi-Brand Automotive Operations - Coordinate operational activities across multiple automotive brands.
• Support efficient inventory flow and vehicle movement processes.
• Monitor administrative requirements associated with used vehicle procurement.
• Support compliance with established used vehicle pricing governance procedures.
• Coordinate relevant activities associated with fleet utilization.
• Support the operational requirements of the Charger business.
• Work with internal stakeholders to identify operational bottlenecks and improvement opportunities.
• Maintain consistency in operational processes across different business units and locations.
• Operational Performance and Service Levels - Monitor operational performance against established service level agreements and business targets.
• Support the achievement of at least 95% adherence to operational transaction SLAs.
• Maintain a focus on zero errors in vehicle processing activities.
• Track operational issues and coordinate corrective measures to improve transaction accuracy.
• Monitor systems readiness and ensure all required arrangements are completed before go-live.
• Support timely vendor onboarding and purchase order setup.
• Gather stakeholder feedback to evaluate operational effectiveness.
• Identify opportunities to improve service quality, process efficiency and internal stakeholder satisfaction.
• Cost Control and Operational Risk - Monitor operational cost efficiency against approved budgets.
• Identify opportunities to reduce unnecessary expenditure and improve resource utilization.
• Coordinate with relevant teams to address vendor-related operational risks.
• Support the target of keeping operational delays caused by vendor issues below 2%.
• Track operational exceptions and elevate significant concerns when necessary.
• Contribute to cost-conscious decision-making while maintaining required service standards.
• Support business continuity through proactive issue identification and coordination.
• Cross-Functional Coordination and Team Support - Build productive working relationships across business units and operational departments.
• Coordinate activities involving sales, systems, administration, vendors and other relevant stakeholders.
• Communicate operational requirements, priorities and progress updates clearly.
• Provide practical support to teams implementing new processes or operational changes.
• Demonstrate the ability to coach colleagues and strengthen cross-functional cooperation.
• Encourage accountability and timely completion of assigned operational activities.
• Support effective collaboration between teams working across multiple locations.
• Maintain professional relationships that contribute to reliable business operations.

Required Qualifications and Experience

• Bachelor 's degree in Business Administration or Business Management.
• Minimum 5 years of experience in administrative operations management practices and procedures.
• Experience coordinating complex business administration and operational processes.
• Understanding of sales administration and cross-functional business operations.
• Experience supporting operational systems or business process improvements.
• Ability to coordinate activities across multiple departments or business units.
• Proven ability to coach teams and build cross-functional support.
• Knowledge of Human Resources Management and Finance is advantageous.

Required Skills and Competencies

• Excellent verbal, written and presentation communication skills.
• Strong organizational and administrative management capabilities.
• Effective problem-solving and operational coordination skills.
• Excellent attention to detail and commitment to accuracy.
• Ability to manage multiple priorities and meet deadlines consistently.
• Strong stakeholder engagement and relationship-building abilities.
• Initiative and a proactive approach to operational challenges.
• Ability to coordinate system-related changes and operational requirements.
• Understanding of purchase order administration and vendor coordination.
• Commercial awareness and ability to monitor operational costs.
• Ability to work collaboratively with teams across different business functions.
• Strong planning, follow-up and task management skills.
• Customer-focused approach to business operations and stakeholder support.
• Ability to identify operational improvements and support their implementation.
• Commitment to achieving service standards and maintaining business continuity.

Key Performance Expectations

• Achieve 100% systems readiness before operational go-live.
• Ensure timely vendor onboarding and purchase order setup.
• Coordinate required infrastructure and operational preparations for new locations.
• Operational Service Levels: Achieve at least 95% adherence to service level agreements for operational transactions.
• Maintain a target of zero errors in vehicle processing.
• Support positive stakeholder feedback through responsive operational coordination.
• Cost and Vendor Performance: Track operational cost efficiency against approved budgets.
• Maintain vendor-related operational delays below 2%.
• Identify and address issues that could affect operational efficiency or business continuity.

Candidate Profile

Al-Futtaim Automotive is looking for a proactive and organized Operations Executive with a strong background in administrative operations management. The successful candidate will demonstrate the ability to coordinate complex operational processes, support systems enhancements and maintain effective communication across multiple business functions. The position requires someone who can manage sales administration requirements, coordinate vendor activities and contribute to operational readiness across different locations. Candidates should possess strong problem-solving abilities, commercial awareness and the discipline to maintain transaction accuracy while meeting operational deadlines. Experience supporting cross-functional teams and managing business process improvements will be particularly relevant to this position.

About Al-Futtaim Automotive

Al-Futtaim Automotive operates within Al-Futtaim Group and provides automotive products and services across multiple business segments. Its activities include vehicle sales, used vehicle operations and related mobility services. The business relies on effective coordination between operational, administrative, commercial and technical teams to maintain efficient processes and consistent customer service.

About Al-Futtaim Group

Established in the 1930s and headquartered in Dubai, Al-Futtaim is a diversified privately held regional business operating across more than 20 countries. The Group employs more than 40,000 people and represents over 200 international brands, including Toyota, Lexus, IKEA, ACE and Marks & Spencer. Its business activities span automotive, financial services, real estate, retail and healthcare. Al-Futtaim focuses on digital innovation, sustainable growth and strategic partnerships to create long-term value for customers, communities and business partners.