Operations Executive

Prypco; Dubai; On-site; AED 120,000 - 170,000; Full time

Job summary

Prypco in Dubai is seeking an operations specialist to own end-to-end Golden Visa processing, coordinating medical scheduling, government portals, and visa issuance with trusted vendors.

You will manage external vendors, track documents, confirm payments, and maintain Salesforce records, ensuring accuracy and compliance in a high-volume, data-sensitive environment.

Qualifications

• 3+ years in operations, visa services, document processing or a comparable process-driven role.
• Experience with UAE government portals and processes (GDRFA, DLD, ADJD or similar) preferred.
• Experience managing external vendors.
• Salesforce or comparable CRM experience.
• Strong Advanced Excel skills.
• Discretion handling confidential client information.

Responsibilities

• Process Golden Visa applications end to end coordinating medical appointments and visa progression with external agencies
• Track client documents sent to and returned from vendors chasing any case that passes its expected return date and escalating delays before they reach the client
• Validate vendor agent broker invoices process vendor payouts and referrer commissions through to confirmed payment
• Maintain accurate case records in Salesforce and operational trackers at all times
• Produce the conversion report and lot allocations accurately and to schedule
• Complete month end closure activities for the BUSupport ancillary services including attestation POA valuation and Will Services filings

Skills

Operations

Visa services

Document processing

Salesforce / CRM

Advanced Excel

Confidential data handling

Job description

About the role Own the end-to-end processing of Golden Visa applications from medical scheduling through to visa issuance alongside the vendors and agencies the process depends on This is a high-volume detail-critical role involving client personal data government applications and vendor payments where accuracy at first pass matters more than speed

Responsibilities

• Process Golden Visa applications end to end coordinating medical appointments and visa progression with external agencies
• Track client documents sent to and returned from vendors chasing any case that passes its expected return date and escalating delays before they reach the client
• Validate vendor agent broker invoices process vendor payouts and referrer commissions through to confirmed payment
• Maintain accurate case records in Salesforce and operational trackers at all times
• Produce the conversion report and lot allocations accurately and to schedule
• Complete month end closure activities for the BUSupport ancillary services including attestation POA valuation and Will Services filings

Requirements

• 3+ years in operations, visa services, document processing or a comparable process-driven role
• Experience with UAE government portals and processes (GDRFA, DLD, ADJD or similar) preferred
• Experience managing external vendors
• Salesforce or comparable CRM experience
• Strong Advanced Excel skills
• Discretion handling confidential client information