Operations Administrator - E-commerce Logistics & Dispatch

MAJID AL FUTTAIM; Dubai; On-site; AED 78,120 - 122,760; Full time

Job summary

MAJID AL FUTTAIM's MAF Retail is seeking an Operation Administrator for Ecommerce UAE to manage shift task creation, plan pick trips by delivery slots, and print invoices for dispatch. You will monitor operational dashboards and escalate issues to keep plans on track.

Key duties include coordinating put-away, maintaining accurate order status, assisting pickers, reporting productivity data, and ensuring tools and PDAs are ready for shifts. English skills are essential.

Qualifications

• High School Diploma or equivalent.
• 2–3 years experience preferred in e‑commerce operations.
• Minimum 1 year of experience in retail.
• Strong communication skills with MS Excel.
• Plan tasks, multitask, and work under pressure with attention to detail.
• English proficiency required; Arabic an advantage.

Responsibilities

• Review and monitor operational dashboards and plan picking trips effectively.
• Coordinate put-away areas and manage orders per delivery slots and schedules.
• Maintain control of order status across systems (to pick, picked, loaded, delivered).
• Support picking operations by checking out-of-stock items and printing pick lists.
• Report operational and productivity data to Shift Supervisors and Operations Managers.
• Ensure tools, PDAs, and resources are ready before shifts and procedures are followed.
• Coordinate with last-mile carriers to ensure timely dispatch and continuous improvements.

Skills

Dashboard review & planning

Task planning & multitasking

Operational coordination

Order status monitoring

Problem solving

Data reporting

Communication skills

Attention to detail

English proficiency

Education

High School Diploma or equivalent

Tools

MS Excel

Job description

MAJID AL FUTTAIM's MAF Retail is seeking an Operation Administrator for Ecommerce UAE to manage shift task creation, plan pick trips by delivery slots, and print invoices for dispatch. You will monitor operational dashboards and escalate issues to keep plans on track.

Key duties include coordinating put-away, maintaining accurate order status, assisting pickers, reporting productivity data, and ensuring tools and PDAs are ready for shifts. English skills are essential.